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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 2967 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers praise the 12.9-Inch iPad Pro's large screen size and ease of use, highlighting its excellent battery life and strong performance. Positive feedback also mentions the high-quality camera. However, some customers find the device's weight and price to be drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 2,967 reviews
  • Rated 5 out of 5 stars

    iPad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son had a Mac book for his freshman college year and didn’t like it so he went with this and seems to like it a lot. If he’s happy I’m happy. Price wasn’t bad either. He got a case for it and protective case and likes it and the keyboard .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Tablet Device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gorgeous XDR Display , 120hz !! Work like a machine if you know what to do with it! 128gb is enough for most of the needs. Thunderbolt connector might need you to upgrade your dongle (it also needs newest HDMI 4k cable to transfer stable high quality videos, images to an external display)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome choice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this IPad for my daughter who will begin medical school this summer. She need something that can handle a lot of data storage, multitasking, write, draw and lightweight. This iPad is all that. It is very pricey but I believe is the best choice for what she needs at school, home or travel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple iPad Pro 12.9

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Apple iPad Pro was purchased as a Gift for my Aunt who lives in Wyoming. Shortly after I received it, it was sent via FedEx to her. She has expressed how much she has enjoyed setting it up and how easy it is to use it everyday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Favorite Gift to my self

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, we all know this product is beautifully designed with the classic Apple clean and cutting edge software and hardware. I thought I would regret purchasing such an expensive item when I already had the 11" pro in grey. But, I have not a single regret. I use it more than my computer.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    iPsd Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from Android to iOS. It took a little getting used to but was fairly easy to learn. Display is really nice. Like the syncing to phone.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    iPad Pro 12.9

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice display, quick response, might take a bit to get used to larger screen and size, otherwise looks good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great experience shopping at Best Buy. Super easy and the associate was friendly. The iPad is amazing! Your team needs help on Understanding the accessories that go with the iPad. I had to come back three times because they sold me the wrong accessories.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes, you need it.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never thought I would want or need an iPad Pro. After having an iPad Pro I never knew how I survived without the iPad Pro. Performance, Convenience, Quality. It's a solid piece of hardware that does just about everything we need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift for my son

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son picked this out for his big Christmas gift. He went with the larger iPad Pro for it’s advanced features. Best Buy had it on sale, and pleased with the deal. The team member in the store was friendly and knowledgeable, which doesn’t always happen these days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using it for school and I can’t be any happier. Though this is only a backup. I still use my laptop which is a Windows because there’s a lot of things that I can’t still do in Apple…I use this iPad for taking notes, storing files, watching my anime, Amazon and more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-Star Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Transparently, I returned the 12.9- inch iPad Pro as not necessarily needing the utilization of this mentioned product. Excluding this info, Best Buy promotes 5-star quality customer care and vigorously embraces servantship. Hence, I proudly recommend Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tablet I came from android and windows but let me tell you…. Night and day with my iPad now I have all apple from my MacBook to my iPhone pro max it all syncs together the touch screen is amazing and make sure you get the Apple Pencil for you can get the full experience

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Happy wife happy life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife love her iPad Pro better pictured quality brighter video very fast response shopping for apple pen and screen protector for iPad Pro

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Best companion for travel and study

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good for travel and college as we can use for watching , reading and noting. It has most of the features that a laptop or a macbook can do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ipad pro in love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this obviously, but i do wish that best buy would stock the 1TB or 2TB in stores. and i do love that they price match amazon. you know what an ipad is, if you don't have a pro, trade yours in and get one... and yes get the magic keyboard too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the nicest screens I've ever seen

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing display however was just a little big in psychical size. Didn't use it as much as I thought, ended up trading it in. Nothing wrong with iPad though, plus with the M1 in it there wasn't anything it really couldn't do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPadpro 12.9

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent roadside pickup . Order online. Was informed by txt message iPad was ready for pickup. Arrived in parking lot. Informed your staff which parking stall I was in, had my iPad with in 10 minutes. Great service not exposed to too many people

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Lots of pluses on this new ipad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing product, my only concern and why I did not give it 5 star was its price. I wish Apple would support better discounts.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Best Ipad available

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best available Ipad. The screen is massive and very bright. The only issue is that it doesn’t offer any more productivity than my old 10.5 pro Ipad.

    I would recommend this to a friend