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Customer Ratings & Reviews

Your price for this item is $495.99
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The comparable value price is $1,099.99

Customer reviews

Rating 4.9 out of 5 stars with 2967 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers praise the 12.9-Inch iPad Pro's large screen size and ease of use, highlighting its excellent battery life and strong performance. Positive feedback also mentions the high-quality camera. However, some customers find the device's weight and price to be drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 2,967 reviews
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Top of the line IPad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPad Pro 12.9 inch is an exceptional device, offering a stunning 12.9-inch Retina display, fast M1 chip, impressive cameras, and long battery life. It is perfect for both personal and professional use, thanks to the support of Apple Pencil and Smart Keyboard, making it ideal for tasks such as note-taking and drawing. The iPad Pro is a top-of-the-line tablet that is well worth the investment for anyone looking for a high-performance device.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Great product lol

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great storage and very powerful for large projects. Screen size is perfect for artists. Screen is like a mirror for all those glamour shots. ✌️

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    The best iPad by far for display and graphics

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best purchases I made. I watch movies in the night(dark) with my AirPods and it’s awesome for it. I also play games on it, not the easiest to handle though since it’s on the heavier side but still light for its size. Make sure you slip it into a case right away since it’s slippery and with the weight being on the higher side it will surely crack if it were to fall. The battery performance is amazing, I pretty much never ran out of juice. I usually plug it in before I go to bed and it lasts all day and through my movie night/gaming night on the weekends. The mini led display on the 12.9 is worth the upgrade if you use it in the dark.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    This is a gem

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so happy I finally got one. I’ve had to fill out paperwork and this made it so easy. No printing the paper out just pull it up on this and sign with my Apple Pencil and email it. Simple and so easy. I didn’t even want it for that so I love it. Bought my mom one for Xmas I liked it so much. I have that paper screen on it that’s bubbling but the tab is in perfect condition.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great iPad!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I accidentally put the review for this one on another iPad review. Oops. This one is the one that’s great for creative apps like procreate and Canva, because of the big screen, and for procreate specifically it works great with Gen 2 Apple Pencil. I love this iPad. The one that got the initial review for this one by accident is an iPad mini, i think, which is my brother’s, and Best Buy won’t let me update its review.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Great iPad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option to those who need the absolute best iPad. The biggest, best screen, lots of power.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Big upgrade from 4th generation 11" iPad Air!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded my 4th generation 11" Air to a 5th generation (M1) 12.9" iPad Pro, after snagging one with the Black Friday discount. I was a little worried about the 12.9” iPad being too big, as I primarily use as a tablet versus having it on a stand or stood up by a case. I have really enjoyed the M1 power upgrade, larger screen, improved refresh rate, and the FaceID versus the touch ID on the Air. There are some other improvements as well, but for me, these are the most noticeable. For the first few days I had to get used to the larger form factor, but with some minor adjustments in the way I hold and prop the device when using, the larger size does not bother me at all. In fact, at least for me, there’s no going back. Otherwise, this is another solid Apple product that lives up to the Apple name, quality expectations, offers a seamless integration experience, and overall great product. I’m expecting the M1 power to be able to deliver to my needs for years to come.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Ipad Pro

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the Design. Was as advertised. Looked Great and worked Great. It was LIGHTING FAST. Colors are Vibtant and Right. Very Happy. We bought 2 of them.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    iPad Super Ultra Pro

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best I have ever had. Initially I was planning on buying a laptop in addition to this iPad Pro. No, I don’t need the laptop as my iPad Pro is all I need to check emails, watch movies, or anything else.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Amazing purchase

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This IPad does a lot and with an Apple keyboard attached worked as great alternative to my laptop. The screen size is perfect, and compact size worked well for everyday travel.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Everything is perfect on this iPad.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPad is so cool and the screen is wide and amazing. I recommend it to anyone who wants an really beautiful and great iPad.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    iPads

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great iPad. Large screen. Does everything I need, definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price. Nice big, clear screen with lots of memory. Not heavy for its size.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    iPad Pro

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best work machine for students or content creators for on the go work.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    My iPad Pro is my Business Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this iPad Pro to use as my primary computer for my business. This is by far the best investment I’ve made to date, functionality, fit and finish are flawless. The speed and performance are better than the MacBook Pro as well as portability.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best iPad pro

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The m1 ipad Pro is much better than earlier version in terms of performance. I’m using it everyday

    I would recommend this to a friend
  • Pros mentioned:
    Screen size
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    I am in love with the huge screen on my iPad 12.9

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is great. I admit it is a little on the heavy side. Then again I have an iPad mini, the 'medium sized iPad now this monster sized screen iPad Pro 12.9. I like how there is no bezel, no 'home button' like on older iPhones and how huge and perfect the screen is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect gift

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I pad is the perfect thing I bought, I used it for quite a while took notes, enjoyed watching movies and editing photos ; support for Apple Pencil 2 gave good comfort and precision, later I decided to gift it to my sister for sketching and she loves it! A perfect device at perfect price. Thank you Best Buy for help.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Deal On Ipad Pro

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy has given best Deal for me and i have used the Deal for buying the Ipad which was an steal deal

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    12.9 IPad pro

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best iPad bar none. I have a second gen and this one is better

    I would recommend this to a friend