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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 571 reviews

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98%
would recommend
to a friend

Customers are saying

Customers admire the 12.9-inch iPad Pro's large screen size and ease of use. The excellent sound quality and surprisingly long battery life are also frequently praised, along with its manageable weight for its size and ample storage options. However, some customers find the high price point to be a significant drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-5 of 5 reviews
  • Pros mentioned:
    Processor speed, Screen size
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Almost a Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. The screen is amazing and it's very fast at running some professional software apps (like Outlook). The pen works well too. However, adding all of the extras to it, like case, pen or external keyboard, is costly. You need to have a real purpose for this machine before spending your money.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Storage
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    GREAT PRODUCT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size. The internal keyboard is large and you don't have to shift for numbers. Love the large amount of storage. A great product overall though a bit pricey.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    going to be a great christmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this for my son for an early Christmas present. I played with it a bit in the store before purchasing it. I have a much older one and this was sooo much nicer to use and the screen is fantastic.. just wish it came with the pen, especially considering the price.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an iPad air before buying the new iPad pro. This new one is the best yet. A little pricey but is better.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    iPad Pro replaced my laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had my iPad Pro 12.9” (256gb) since around Thanksgiving of 2016. My hand-me-down MacBook Pro was dying on me and instead of replacing it with another laptop, I decided to try the iPad Pro. I knew a regular iPad would feel too small as a laptop replacement & I was also afraid that the regular iPad wouldn’t be able to handle everything I wanted to throw at it (word processing, web browsing and photo editing). The iPad Pro has been a great replacement & I’m loving it more every day. It does everything I wanted it to do and I’ve reached the point where I don’t miss having a computer at all. I just recently bit the bullet and invested in the Smart Keyboard and Apple Pencil. I wish I would have bought them sooner because right now there is not a single thing I wish my iPad could do that it doesn’t already do. Pros: - Size makes it a smoother transition for someone who wants a laptop replacement, but still small enough to throw in a bag or large purse - Everything moves lightning fast & you can easily switch between apps without slowing anything down - Battery lasts a long time - Display is great for watching movies or looking at/editing pictures - Touch screen is responsive enough that I was able to easily type emails and social media posts before I had the Smart Keyboard Cons: - Cost of accessories. I actually think the Smart Keyboard and Apple Pencil make this iPad the complete package and everyone should have them, but the price makes that hard

    I would recommend this to a friend