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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 571 reviews

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98%
would recommend
to a friend

Customers are saying

Customers admire the 12.9-inch iPad Pro's large screen size and ease of use. The excellent sound quality and surprisingly long battery life are also frequently praised, along with its manageable weight for its size and ample storage options. However, some customers find the high price point to be a significant drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-12 of 12 reviews
  • Rated 3 out of 5 stars

    Not happy with the battery life!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know if it's just my ipad, but my battery would not last for more than 3-4 hours of just taking notes for classes. The tech guy at Apple told me that the large screen size could be a reason but even after Lowering my brightness to about 15-20%, deleting a lot of apps, turning off lock screen and all my auto notifications, my battery did not last long. Had to return it sadly. Btw, the charger that comes with the iPad won't let you use the iPad while charging and it's super slow to charge. Took over five hours to charge to 100%. Not a very practical iPad for students sadly!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 3 out of 5 stars

    Great, however battery doesn't last long

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd iPad. I am loving the bigger sizer. I am disappointed however in the battery life. Have all my apps closed, I do not have them auto refreshed. Have checked all my settings and battery still drains faster than any other apple product I've owned

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't impressed with the picture quality, they come out kinda grainy.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Too big

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was just too big to haul around so I returned it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Doesn't live up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no USB port like the surface pro has, you cannot connect a mouse or trackpad to it, there is no escape key or top row to the keyboard which limits the versatility completely. I'm upset with it and wish I kept my Surface Pro 4 qbecause I don't think I'm going to be allowed to return this iPad because I already returned a couple of big items this month and I've been put on notice. I just want to get a laptop again possibly not even a Mac due to this experience.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Assumption is a terrible thing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been a long time since I have used an Apple computer, so this IPAD was some trepidation. My problem with this unit is that it didn't come with ANY direction or guidance on usage. Attempting to use the Apple Aps (e.g., Numbers) has been a good deal of trial and error, again no guide or directions on how to work with it. I am in need of a desk top computer but I may have to stick with a non-Apple P.C.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    so so

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not as compatibly as the sales man said it would be. It seems the istore is a bit more expensive than other stores for movies,music,and apps. If i had it to do over I would of bought another Samsung.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great Product for Apple User

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I my self prefer android and the progress to adjust to apple tablet is slowly moving along. Its a great product but make sure you are comfortable with the switch.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good performance, too big!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tablet has a good performance but I think it is too big. I think it is better to buy a 2 in 1 PC instead of this tablet.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice but too big

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a nice tablet, but it’s too big for me and with a case on it, it made it really heavy

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Bit too large

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I realized the !2.9" iPad was a bit too bit for portable use, and returned it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's big

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice ipad but feels so fragile. I love the drawing aspect of it though.

    I would recommend this to a friend