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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 3306 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers have good things to say about the 12.9-Inch iPad Pro (5th Generation)'s screen size, ease of use, battery life, and performance. Many appreciate its large storage capacity and good camera quality. However, some find the device's weight and high price to be drawbacks. A few users also mentioned missing the home button.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 3,306 reviews
  • Pros mentioned:
    Performance, Screen size

    Rated 5 out of 5 stars

    Large Screen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded from an ipad air 2 to this ipad pro. Big screen upgrade. Very happy with performance snd speed. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for school and work. Easy to use and very compatible with apps. Storage space is great and price even better

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    iPad Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast pick up!! The device is incredible. I upgraded from an ipad 6 for digital art purposes and the difference is astounding

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen size

    Rated 5 out of 5 stars

    Great Investment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my wife. She loves everything about her new iPad Pro. Great battery life and big screen, works well as a laptop when used the Apple Magic Keyboard!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Best Buy of 2021

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as an “opened box.” After reading reviews of opened box items, I was immediately turned off, even questioning why I did it. When I received the package, the box had tape all over it saying “opened box” Ok. Not a problem. It looked new and felt new. Upon receiving it, I put it through some rough photo editing as I’m a photographer and wanted to see if it was good before the 30 day return policy was up. Surely enough, after 3 weddings and over 1500 photos edited, she is still as fast as she came out of the box. I’d also like to note that they took off a good chunk of cash bc it was an open box. I’d def recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Wonderful Apple products

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple makes an amazing product as usual. It has many features and preforms faster than a previous pad I had. Big screen is great and display is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great iPad

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this iPad model over the newer M2 Pro model. The new M2 model is great; however, iPadOS cannot realistically take advantage of the more powerful M2 chip - as of iPadOS 16.2. The M1 iPad Pro can do almost everything the M2 iPad Pro can for a cheaper price. I’d recommend this iPad Pro over the M2 iPad Pro if it’s on sale for a discount; and you do not need the newer features the M2 iPad Pro has.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    LOVE this iPad Pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE this iPad Pro. It has been everything I hoped for and more for my design and illustration needs. Everything works perfectly and runs fast! Lots of storage, too.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Screen size

    Rated 5 out of 5 stars

    Awesome M1 Powered 12.9 inch iPad Pro!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my 12.9 inch M1 powered iPad Pro. It's the latest model & it's awesome! Best Buy shipped it to me as soon as it was available from Apple. Best Buy never disappoints!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Incredible machine

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a beast. I use it for Lightroom and photoshop and love it. Paired with the magic keyboard, I frequently grab this instead of messing with my mbp.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought years ago and still love it! Useful for projects and a mini tv!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ipad

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ipad. Best Buy had great customer service. Everything was ready for me for pick up. Great experience would recommend anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Pricey but Responsive, Huge Screen, Great Features

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By the time I finish writing this, Apple will have the 6th generation on sale but out of stock (lol). It's the same as other iPads you have upgraded up to. Faster and more responsive than the last, more expensive but newer features. I wouldn't of bought this for myself, it was for my wife but she didn't want it. Overpriced but got it on sale!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ipad pro 5th gen 12.9 inc

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is in good condition and working fine. Delivery was quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another great addition to my eco system

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt delivery and fulfillment of the item meant I had it in hand much faster. As usual for an Apple device, build quality is superior and it is easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Wonderful

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to use easy fast love the features just a great product

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Solid laptop replacement for general tasks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great display and typical Apple quality. M1 chip is super fast coming from a 2017 iPad. Loving the size as a true laptop replacement for my daily tasks and workflows

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Processor speed

    Rated 5 out of 5 stars

    Ipad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and I'm very impressed with my new device, it's versatile and easy to use and also fast. I use this iPad with my Cricut and I absolutely love it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Apple iPad pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rick was very helpful and knowledgeable at the Saratoga store. The apple iPad is very easy to use and 12.9 inch screen is perfect. Thanks again Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is great for digital art designers

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For my graphic drawing needs this has been a godsend. It’s great with a Procreate Adobe Fresco and a lot of the programs that I currently used to draw with. I highly recommend this.

    I would recommend this to a friend