Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$999.99

Customer reviews

Rating 4.9 out of 5 stars with 2499 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers value the large screen size and ease of use of the 12.9-Inch iPad Pro (3rd generation). They also appreciate the performance, camera quality, lightweight design, and long battery life. However, some customers find the price to be high and express concerns about the lack of a home button and the limitations of the USB-C port. A few also mention storage capacity as a potential drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 119 Showing 2,361-2,380 of 2,499 reviews
  • Rated 5 out of 5 stars

    Excellent!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really a top notch product. Highly useful for many

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the color of the screen

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPad feels so good, an the design y gorgeous.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid Machine

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new ipad works as expected. It didn't have any amazing truly amazing and exceptional features. Just know neither your keyboard or pen are transferable, you have to purchase the new ones.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great christmas gift!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wonderful product, wonderful assistance at store!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lighting fast great display

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With all the great accolades about the I pad. Its large. Hard to hold There is no sweet spot unless it’s flat. Not comfortable in bed. Or sitting. At least for me.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great tablet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Responsive, compact, useful. Everything you need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ipad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than my last iPad Pro .. best iPad ever ...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great IPad

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible piece of technology. I eventually took back because it was too heavy for my liking. I have the original IPad Pro 9.7. Just used to that form factor I guess.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect tablet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It can almost be a laptop. It’s got the power and screen. But the software makes it annoying to use as a laptop. File system and the lack of multiple windows are my biggest issues.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    It was ok

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My review is not of Best Buy’s product or service but the product itself. I think at this price you’re better off with a MacBook.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    A little too big

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I carry my iPad Pro with me everywhere for work and personal use. This one is a little too big for my needs. It's more like a computer than a portable iPad.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It’s ok and “bendgate” is real.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very excited to get the new iPad and I even drove 45 mins to the best buy to get it. After using since day one, it has been almost 4 months. Here are the few problems: 1 a game which I like to play on iPhone when I playon iPad the graphic is choppy and would skip a few sec or just quit the app. Isn’t iPad Pro graphic is Bette then iPhone X Max?? 2. Some websites wouldn’t load correctly for some unknown reason again it works fine on my iPhone but not iPad. 3 Bendgate: I have so many iPads over the year this is the first one I acutely experiences bended iPad problem. I don’t mind to use a bended iPad but i could no longer use FaceTime even the bended part is bottom of iPad as far away from camera as possible. Ok fine I would take to Apple store to fix it. Another problem occurred, I didn’t even notice the bend because the $129 Apple case. So the technician told me it’s my fault that I bended the iPad so I have to pay to have it fixed. Again fine, it’s not a big deal, I just want FaceTime to work. Then he said “$657 to fix it!!” I was like you got to be kidding, again I’m not looking for a new iPad just fix the camera sensor then I can use FaceTime. But that’s how much Apple is going to charge me. Wow just wow. I didn’t sit on it I didn’t do anything crazy because it’s a very expensive toy but $657? Maybe there is a design flaw so it’s easier to be bended. Anyway if you want to buy one, make sure you buy an indestructible case otherwise once it’s bended somewhere on iPad camera might not work or speaker won’t work.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    more performance than my 2010 imac

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    our 2010 iMac couldn't handle editing 4k video so instead of getting another iMac or MacBook, I wanted to see if the iPad Pro could handle 4k editing and it can!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this with pencil and keyboard. But still can’t really replace laptop. I do use it more than my laptop now. Just can’t completely replace my laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall very happy with iPad

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes seems temperamental when using camera ID and can be frustrating getting started. Still, happy to have it and works very well once getting in.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this with the Apple Pencil and I don’t regret it. Writing notes on this thing is so great and I just love watching videos or be on social media

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Work around

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy Apple products for security only. Would prefer androids if not for their differences. But on this purchase had applications removed from the apple store because it didn’t meet Apples standards. Work around: it doesn’t work on the websites. Example if I get mail from xyz I can look at it on the Webb site but if I go to the App Store it will inform me app can no longer be opened. Not good. Need to have indicator on web site.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the iPad it is top quality. I might choose the smaller new iPad if I could do it again because it isn’t comfortable to hold with one hand.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing image

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPad comes in hand for soooo much and it’s definitely worth it. It’s pricey but if you buy it fo a specific reason, it I’ll not disappoint you

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Too large for me

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried this out for a couple days and found it was too large, exchanged it for the 11" version and that works for me.

    I would recommend this to a friend