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Customer Ratings & Reviews

Your price for this item is $799.99

Customer reviews

Rating 4.8 out of 5 stars with 2230 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers consistently note the 12.9-inch iPad Pro's impressive screen size, ease of use, and exceptional sound quality, with many praising its lightweight design and long battery life. Positive feedback also highlights its capabilities for drawing and the quality of its speakers. However, some users express concerns about the high price, limited storage options, and the need for a separate purchase of the Apple Pencil.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 109 Showing 2,161-2,180 of 2,230 reviews
  • Pros mentioned:
    Processor speed, Sound quality

    Rated 5 out of 5 stars

    Better than a Surface Pro!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is amazing. Games and apps run fast. Movies look great. Sound is the best out there in a tablet or tablet/laptop hybrid. Unlike the Surface Pro, iOS 9 is fast and not bogged down with OS bloatware like Windows. Best tablet out there for note taking, gaming, content creation, and photo editing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    didn't like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Complicate to multitask, so I decided to return it. I usually open multiple windows and need to work at two windows open. Impossible to do.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    it is not as fast as my ipad air2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to return it for iPad air2 but I kept it over 15 days therefore Best Buy won't take it back

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    iPad Pro 2017

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, limited storage. Great screen. Ready for my upgrade

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Incredible Tablet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bigger is better in this case! Screen is crisp and clear. The sound has been improved by having four speakers. Typing is much easier with the larger screen. Although the Pro is big, it's not heavy. The design is sleek and feels really good in my hands. Obviously not as portable as a mini or the standard iPad but you get so much more with the bigger size. Watching movies has really stepped up with the vivid screen display. I ended up selling my iPad mini but kept the standard size iPad Air because really, who can't use two. I received my iPad Pro as a gift. I am very pleased, as always, with my Apple product.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Tremendous!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally an IPad that you can hear!! The speakers are great and LOUD! Screen is absolutely huge and the resolution is perfect....this is a must upgrade!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as good as I had expected. It didn't seem as fast as I had expected.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Only wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All that money and I can only get wifi sad Apple is losing with this one

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tablet I was happy with it I think it is good for anyone

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Not just bigger...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was worried that the size and weight would be an issue for my usual couch browsing style. I don't mind holding up the iPad (without a stand) and often just lean it against a bent knee. The screen is great and the larger size really unleashes apps to display information in the best way. It feels luxurious to have so much info on one screen and the formatting makes the experience feel like reading a magazine. The other standout is the four speakers and the sound quality. I finally enjoy listening to music on my iPad and that alone makes for a fun improvement. Movies sound great too.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size, Weight
    Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Well worth the price!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the iPad Pro 12.9" 32GB during Best Buys $100 off event. I had previously been using a couple-year old iPad 2 which was still working great, just slowing down some. I love the big screen size, but yet an overall lightweight product. It is fast and allows me to complete work efficiently. My only regret may be not purchasing the 128 GB instead. Overall, love the product!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Applr never dissapoints me except...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I heard all the horrible comments about the ipad pro and watched several videos in which all the commentators did was criticize the big retina screen. But besides all the jokes I decided to go for the ipad pro because apple never disappoints me. I have had my ipad for about three days now and i truly love it. i dont know about anyone else, but this ipad has already been for me a replacement for my computer. The ipad is quick and ios 9 offers the multitasking ios was missing for highest productivity. My only complaint is that Apple's pencil and keyboard are not available yet which takes away many of the new things about this ipad. I'm waiting for best buy to start selling them so i can buy them.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Screen is weak

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Within one week the screen cracked from normal use. I purchased this for my over protective wife for her art. We also bought the pencil, and from normal and minimal use the screen has a crack from corner to corner. Didn't get the warranty because I have never had any issues with anything I have purchased from Best Buy. Sad wife.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Beautiful tablet!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although, I'm not a big apple fan in general, due to the steep overpricing of their items, I am a fan of the iPad. I love the iPad due to the crispness of their screens, especially for watching movies. Before, this purchase, I had the IPad Air, which I enjoyed very much for browsing the web, and again for watching movies. But I was hoping for a bigger screen, and then this IPad Pro came out. Needless to say, I love it! I am not an Apple techie person, so I don't know much as far as how it compares to other tablets of its size for creative or business consumption, but for general media consumption, and general web browsing, it is awesome!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I-pad pro 12.7'

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor battery life and difficulty in syncing. Heavy and not easily used in sales meetings

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Very big

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Return for the 9.7 with the cellular Ok for ones who like large screens

    No, I would not recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Amazing product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been waiting for Apple to release a bigger version of the iPad for a long time and it is finally here! It was well worth the wait. Very fast tablet and the screen resolution is incredible.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 4 out of 5 stars

    Big, fast, and slippery...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big and very speedy. Got a good deal with open box item, BB should indicate what's missing from an open box item. Item was packaged well for shipping, No original box or manuals. Ordered a protective case, this is a very slippery unit. It would be very easy to drop based on its size, light weight, and slippery case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another great Apple product!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had it a few hrs. But it's been a great experience so far. Gaming is awesome, videos look good and the speakers are a very nice upgrade. Definitely worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Big, fast, sleek

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size is something to behold. The device is beautiful, fast, and quick. Screen quality is top notch, as expected from Apple. The size needs some getting used to, but it after some adjustment period it's great. Apps loud quickly, games are crisp and clear. Productivity is much improved on the larger screen. In terms of battery life, I averaged around 10.5 hours on mix use of web surfing, productivity, and videos.

    I would recommend this to a friend