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Customer Ratings & Reviews

Your price for this item is $612.99
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The comparable value price is $1,399.99

Customer reviews

Rating 4.9 out of 5 stars with 1016 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers consistently note the 12.9-inch iPad Pro's impressive screen size, ease of use, and excellent performance. Many appreciate its ample storage and long battery life, while also praising the improved camera quality and graphics capabilities. However, some find the device's weight to be a drawback, and others express concerns about the relatively high price. A few users also mention limitations related to the operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 1,016 reviews
  • Rated 5 out of 5 stars

    Worth it for mini led backlighting

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from an 11” pro M1 to this. The deal was too good to pass up to gain the mini led back lighting for media consumption. Dark movies and content are easily displayed now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not sure what you want

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service I Explained everything in detail I had an iPad thy would not repair because I had a third party look at it It’s needed a new charging system which I had Sorry for my luck use it as a paper weight These are very expensive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The tool for digital art

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter to create digital art on. Adding Procreate, she has a powerful, portable and versatile setup she takes everywhere. Tough on the pocket but seeing her use it all the time makes it worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recent purchase of IPad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my granddaughter and she loves it! She uses it along with her Mac, she is a junior in high school already taking five college credits and inducted in National Honor Society so anything to help her, I will do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    12.9 inch iPad Pro performed well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IPad Pro is always top notch. Even this is the model before the new was released, it stil performing well on software update. With the discount, it is a very good value.

    I would recommend this to a friend
  • Cons mentioned:
    Operating system

    Rated 4 out of 5 stars

    Overall a good vuy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An outstanding device but its capabilities are limited due to its operating system, has potential for more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The greatest tablet that ever lived

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no other tablet on the market that even comes close. It’s also an excellent replacement for windows laptops and chromebooks. It’s an all-in-one aweskme machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still learning

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've not had time yet to fully explore the item, but so far it's great. My last ipad was one of the first ones, so this is a big change. I'm still playing catch-up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. But the camera on my iPhone seems to work a little better and take better pictures and videos at times. Not sure why but seems to be a common issue. But still great overall and the pictures and videos are still great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Rules

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The smarted decision I ever made in computing was in 2013 when I finally switched to Mac, goodbye BSOD. Every computing, communicating device I own is made by Apple

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an original 12.9 iPad Pro with this one, and it is perfect for my needs. Took a bit to become accustomed to the facing camera location and Face ID as opposed to the button on my previous model, but not an issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mr.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    -The ipad pro 2021(12.9-inch) is the best and brightest ipad ever. -The most advanced tablet. -Met my expectations and exceeded them. -Very satisfied with the purchase. -I really love this tablet.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice ipad, i will miss the button on my old one. Very fast and quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceeds Expectations

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Birthday gift for techie son who needs a flexible and light and computer for college with great battery storage. Fits the bill on all accounts, with lots of advanced features. Screen colors and images are awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Credit application issue

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone I worked with over period of week and half were very good!! Problem occured with the credit application. After several trys we finally gave up — but manager stepped in and saved the day!! Love the Ipad!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Impressive

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first apple product. I generally stay away from apple products but this has impressed me. Pairing it with the apple pencil has been good for note taking, however the integration of office products is not ideal. For example i cannot print pdfs to onenote on the device. I would like a stonger magnet on the pencil i find it often falls off in my backpack. I will be purchasing a keyboard in hopes of replacing my current laptop with this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iPad/laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Not sure what else to say. Debated between a laptop or this. Mainly bought this over a laptop because of touch screen, not sure why their Mac’s are touch screen yet :-/

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sold Old Generation 5 Not Current 9th Generation.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sold me a 5th gen version not the latest 9th gen at the time of sale on January 24, 2022. 5th generation ended production March 27, 2018. Very disappointed. Not more service options and no longer supported. Won’t buy devices from BestBuy in the future.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    iPad Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 87 years old mom simply loves it. It is so easy to maneuver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement to the last iPad Pro I got from Bestbuy last year. It finally died from some internal issue. With that being said I still like my new iPad Pro.

    I would recommend this to a friend