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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 1016 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers consistently note the 12.9-inch iPad Pro's impressive screen size, ease of use, and excellent performance. Many appreciate its ample storage and long battery life, while also praising the improved camera quality and graphics capabilities. However, some find the device's weight to be a drawback, and others express concerns about the relatively high price. A few users also mention limitations related to the operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 1,016 reviews
  • Rated 5 out of 5 stars

    In Stock and Great.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New iPad Pro (5th generation) is a big improvement on my old 2nd generation iPad Pro. Wonderful resolution and screen display. Best Buy had this in stock where Apple has a 6-8 week backlog. Thanks Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stay Connected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dropped my previous ipad and was able to pick this up that afternoon. Smooth transaction and as always I love this thing and would not know what i would do without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new ipad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product, mine had gotten stolen and thought i would never find one as good as my old one, this one is even better and for a better price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After previously purchasing the new M1 Mac Pro we ended up returning the Mac and purchasing this iPad. not much is change since 2018 but overall the iPad works great the screen is good no issues with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large print ✔️, opens easily✔️, volume control buttons need adjusted. Will need to get used to USB/c charger. Only device that has USB-C charger.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Fast, big but awesome screen

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast. But large. Display is top notch. I can edit and render video without issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad Pro 12.9

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to replace my I pad pro 1st generation ,because the battery was getting weak. Love everything about it the old one and new one.If you never had an apple you are missing out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VERY GOOD LAPTOP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY GOOD LAPTOP VERY GOOD LAPTOP VERY GOOD LAPTOP VERY GOOD LAPTOP VERY GOOD LAPTOP VERY GOOD LAPTOP VERY GOOD LAPTOP VERY GOOD LAPTOP VERY GOOD LAPTOP VERY GOOD LAPTOP

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’ll take some time.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the iPad. It meets my expectations. I will have to say that it has been some time since I have purchased an ipad, and there is much to get used to. That will definitely take some time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPad Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really enjoying the iPad Pro. I thought it might be small for me, but its just the right size. I use it for my business and personal use. Still learning from it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my new iPad Pro. It’s kind of large but not anything more than expected. I recommend it to you if you are in the market for a new tablet PC….This thing does it all!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    12.9 in Ipad Pro meets my needs

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoyed the new ipad. 12.9 in is indeed better than 11in based on my needs

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Faulty inconsistent charging

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product has charging issues. Inconsistently does not fully charge

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Shhh… It’s a Christmas present

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good. I haven’t actually used it because it’s a Christmas present. So if it’s anything like an iPhone I’m sure it’s going to be perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Please to Purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I purchased this for my daughter from Best Buy instead of Apple. It was a little better priced and AppleCare is covered under my total protection for all my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My First Big Purchase at BEST BUY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it. You don't need anymore than that. The check in to get my ipad was perfect and there was no damage during the delivery process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    12.9” iPad Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice on this iPad. Meets all computer needs and viewing convenience for details. And at a great price for this purchase!!!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    4K ipad

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ipad mine is the 512 gb picture is stunning and beautiful olso its big screen 13”

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A poem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large screen. Good. More bright. Good. Better camera. Good? Short battery life. Bad.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    ipad for work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this ipad for engineering work. It is light and fast. I would buy again.

    I would recommend this to a friend