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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 1692 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers commend the 12.9-Inch iPad Pro (3rd generation) for its expansive screen size, ease of use, and impressive camera quality. Positive feedback also highlights its lightweight design, long battery life, and overall performance. However, some users find the price to be high, and the limited storage capacity of the base model is a recurring concern. A few users also expressed needing time to adjust to the absence of a home button.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 1,692 reviews
  • Rated 3 out of 5 stars

    Too Heavy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too heavy and big if you are looking for portability. Purchase 11 instead.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product but can’t replace a computer/laptop. Great product

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wifi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can not activate wifi on my Ipad. The seller didn’t explain.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not set up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s okay but it’s hard to work can’t get anything shared

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don't let anybody try to convince you the iPad Pro

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't let anybody try to convince you the iPad Pro is like a computer. A sales pitch that is so misleading and expensive. The software is lacking and has NO similarities to a Mac.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Save your money

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Developed a hairline crack after 18 months of having it even though I treat it like gold. Never dropped, no scratches anywhere. When I researched it I found that it was common for hairline cracks with the new iPad Pro glass and apple won't replace it even though its manufacture defect because im outside of the year warranty and cancelled my AppleCare (which I felt I didn't need because I take care of my things).

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible Service

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goes bad in the warranty period and Apple tries to say it’s your fault not theirs which is not true and keeps it 10 or more days then takes another week to ship it back - can’t get contact with human in store for long hold times then no one can tell you anything . Apple service is terrible and the store is not any better - DO NOT BUY APPLE PRODUCTS FROM BEST BUY never again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    1 line of dead pixel 30 days out.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had multiple Apple product in the past and has never had any issues with the screen. This time around, I noticed a line of dead pixel 30 days from opening the box. Now I have to figure out how to get it repaired. Horrible.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 1 out of 5 stars

    Not for me. Maybe for you.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I realized im not an apple person. I took it back a week later.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Too heavy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too complicated, and the wrong size cover sent. Disappointed. Not user friendly.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    not what i expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is not a 12.9 inch,,it is 11,,,12.9 is just from corner to corner,,,,,

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Returned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what I wanted. Salesman didn’t listen to what I wanted

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen size
    Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    iPad 12 Pro - like the size, 64 gig is not enough

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPad has been great for me. Love the size, overall the cost is kind of high for only 64 gig, but thankfully I found one that was returned. Unfortunately the otterbox I bought did not protect it as it should. But I still use it (broken screen).

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    What a waste

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped charging in 3+ months. What a waste. Apple unwilling to cover under warranty claiming slight bend in unit. They ship with slight bends. Unit has been babied. Unbelievable.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Extremely disappointed with ipad.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wi-fyi would not take the ipad at home. But it worked in the store! Took it back 4 times - called for help on phone. Ipad was obviously defective. Way too much trouble for the entire case.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor charge ports

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for a while then stopped taking a charge. Week charge port for such a huge I-pad. No wireless charge.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought is would be larger and sleeker than previous generations.. much smaller and not impressed at all

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unhappy with my purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I can I would like to return this iPad for a DELL product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not compatible with alot of printers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy that i have to get an airprinter now.terrible product

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    iPad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Six years later and still going strong. Not even sure if I will upgrade it until I have to.

    I would recommend this to a friend