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Customer Ratings & Reviews

Your price for this item is $1,119.99
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The comparable value price is $1,399.99

Customer reviews

Rating 4.8 out of 5 stars with 741 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are satisfied with the 12.9-Inch iPad Pro's large screen size and ease of use. Many appreciate its performance and battery life, along with the option of cellular connectivity. While some find the device heavy after prolonged use, the overall positive feedback highlights its value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 741 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Pingswife

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Easy to use. No home button just swipe up.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Decent

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall very decent. The iPad is fast, looks great, and offers a lot of features. The software still isn’t perfect and multi-tasking is a bit of a pain but it’s getting there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    you can’t beat the iPad Pro 13.9”

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPad Pro it’s the best tablet in the market so far. Can easily replace any pc if you get a keyboard conpanion. With a data plan attached to it you can’t get a better choice. I had been an iPad user since they first came out. From the regular iPad to the lastest iPad Pro 12.9”.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very Disappointed and Unhappy!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right after the warranty expires and while I was downloading the new software updates I was not able to get the IPad to come back on again. I took it to my local Best Buy store and they said that I had to take it to the Apple Store to get it fixed because they were not able to do it there so I took it to the Apple Store in Dallas and they said that they were not able to fix it either because there was an internal problem with the IPad. I was very disappointed that I had spent 1,500.00 dollars on a new iPad that had only lasted a little more than a year.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Ipad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this IPad. I use it for notes, drawing, 3d modeling. It’s an all in one device. Screen is awesome for watching media and the speakers are pretty loud. Pair this with my MacBook Air and I now have 2 screens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Treated Myself & Am Happy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally waited for the new mini, but it was unavailable at the time, so I LEVELED UP! My daughter saw the amazing graphics (she’s an artist) and had to have one as well. So if you see two reviews for this item one is actually hers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Match made in Heaven

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great combination, iPad Pro, Magic keyboard and apple pencil. Everything works perfect together. You only need to plug in keyboard to charge all three devices. Have you tried 5G? This is faster than our home internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive but appreciated

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a present for my wife. She intended to use it for work but it has replaced her personal laptop and older IPad. We spent the extra money for the keyboard and pen so that it would be more laptop like.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Owner

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good excellent product only gets problems with delivery

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Safety Inspector for the Oil and Gas Industry

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not realize an iPad functioned so differently than a PC. I have been having issues with learning how the iPad operates. I did not realize I would not be able to print directly from the iPad to a printer I have access. Apparently, I will have to purchase additional software (expensive) just to have the ability to print documents from my iPad.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This preowned 12.9ipad is still a great device in 2022.It's also much cheaper than the latest version. The only difference being the camera. I personally don’t use the camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great upgrade from air 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy to go from a air 2 to this latest model. Charges fast through thunderbolt. Smaller physical size than wife's earlier ipad pro due to the screen going edge to edge. 5g is super fast.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Battery life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple product good gadget, battery life not so great.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it everyday, the screen is huge and it makes watching movies fun! I love that i can work on it almost replaces my laptop as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple 12.9" iPad Pro "IS" the best period!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible quality, resolution & features! Use it personally AND in my businesses! Matched with the keyboard & fine resolution pen it's priceless!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for those in the field for work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPad is amazing. I use it everyday in my job in the field. So simple with the cellular to be connected at all times. Great product.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Big and good for bad vision

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s big!!! It’s was bigger than I thought. But a perfect tablet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife needed a new iPad and this one is great. Sales technician was very professional and explained all the details. Great store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is better than expected.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A replacement for my gen2 iPad Pro, this is a great improvement in performance and battery life. The tablet makes better use of its area by reducing bezel size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its a must!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love every bit of my ipad! My first and last ipad I had was the air and I must say the technology in this new ipad pro is worth buying.

    I would recommend this to a friend