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Customer Ratings & Reviews

Your price for this item is $764.99
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The comparable value price is $899.00

Customer reviews

Rating 4.9 out of 5 stars with 505 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the 13-inch iPad Air M2's screen size, performance, and ease of use. Many appreciate its long battery life, lightweight design, and ample storage. Positive feedback also highlights its appealing design and useful features. While some users expressed minor concerns about the Touch ID functionality, the overall sentiment is overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 512 reviews
  • Rated 3 out of 5 stars

    Better late than never i guess

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is great. Service was fine. I purchased an iPad to be shipped to the store for pickup because i was told it would arrive before Christmas. After i had already committed to purchase i was then told it wouldn’t arrive until two days after Christmas. Best buy needs to do better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Queen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    haven't used much, can't find a protector and cover

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works no diff from anyother ipad. Exchanged it for the pro

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ipad air

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product for a non-geek a little tough without paper info on how to use etc

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Screen Display!! Battery NOT so Good.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color and screen is great! Battery I’m NOT impressed with at all. I have an iPad Pro 12.9” 5th Edition and the battery last almost double to this new one.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I Pad Air

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service great. Low inventory wanted to get the 11 inch 128mb Allyou had was the 13 256mb

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    New iPad works fine - slow to get refund

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPad is great. Still waiting on refund for sending in my old iPad and to confirm purchase on home site this was purchased.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Ipad

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality but difficult transition from old IPad to new.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Died after 17 months

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked beautifully for 17 months - then it died - 5 months after the warranty expired.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    very upset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking forward to the ipad air. I ordered a blue one but they sent a silver one. I am upset. They say I can drive an hour to Birmingham to get the one I ordered or wait another week. They offered no help. This was for my grandson.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wish I had it to be able to give a review....

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, although I didn't actually make the purchase, someone using my credit card and information fraudulently purchased AND PICKED UP this item at a best buy store and i am just now stuck with paying the bill because my cc company nor best buy will resolve this matter. good times!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    What iPad?

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s kinda hard to write a review for something you did not receive. FedEx delivered to the wrong address. Shame on you, BestBuy for not requesting a signature upon delivery. And, for not looking into this report and replacing the missing shipment.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disgusting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DISGUSTING iPad wasn’t in box when it arrived no help or refund given. I’ve paid for a BOX!!! I will never ever ever order from Best Buy again!!! Dispicsble

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Apple ipad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst nightmare trying to buy this online,never again! It’s not the item, it’s I could never called the store always got connected to South Asia and they don’t speak English

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    iPad heats up a lot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It heats up alot more than I would expect. I'm waiting for it to take a dive sooner that later.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed, Screen size

    Rated 5 out of 5 stars

    iPad Air 13

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size the speed the battery life..beautiful clarity…

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great screen!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the bigger screen and how much storage I have on this one compared to my old ipad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great item to purchase...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sleek look and the light weight , while enjoying the vivid color altogether.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Amazing led ipad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing led screen Fast It holds its battery life

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Just what I was looking for

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I was looking for. Replacing a very old iPad with this update. Very big screen.

    I would recommend this to a friend