Customer Ratings & Reviews

It was horrible. I still have not received the order. I tried calling customer service and was sent to India. This is horrible. Now it is having a problem delivering the second attempt. How hard can it be? This was a horrible experience and I will never shop at Best Buy again.

Awkward to hold very slow to charge not at all happy with this iPad

Came into the atore and thought we were talking to an associate and it turned out to be some guy from a mobile phone service trying to get us to switxh services!

It came with free Apple TV+ subscription but link doesn't work for me. Very sad.

Just don;t buy 8GB RAM I don't Know it got hangged for two days and I cannot restart as well .

This is my very first iPad, and I’m absolutely impressed! The display is bright and crystal clear, making everything look stunning. It’s fast, responsive, and handles multitasking with ease. The sleek design is lightweight yet sturdy, perfect for everyday use. Battery life is excellent, and setup was quick and simple. I’m so glad I made this purchase, it’s worth every penny! A big thank you to Best Buy for their outstanding customer service and for making my purchase experience smooth and pleasant.

Easy to use, flexible and simple to use use. I love the screen size for work.

Bought this for an artist to try Procreate because Adobe has become insanely expensive. Compared to her Wacom One 10", she loves how accurate the Apple Pen Pro is, she absolutely loves the screen and the instantaneous response rate, she isn't really a fan of Apple stuff as such, but this device has completely sold her. As an artist who produces art for a living, Procreate + a 13" iPad Air has given her an amazing toolkit, even better than Wacom's own devices in this price range. You can probably use it for Photoshop too, if you care to.

Perfect size and love the purple color. Love the size of the print because I have poor vision and needed bigger print than what is on my iPhone. Also, not too big to carry with me wherever I go.

Excellent. Great screen and definition. Apple always have new faster machines with every iteration. This is no exception to the past.

Perfect for sitting on the couch and accessing everything I used to on my phone. Get a Speck case to go with it. Fast and responsive. The 13in size is perfect.

This iPad is amazing use it for my business and does just as much as the iPad Pro and cheaper!

Very easy to use and small/big enough to casually carry around the house. Also, very fast.

Needed an larger iPad to scroll lead sheets. The 12.9 inch iPad Air is the solution. It has the screen size and memory Capacity that works well for me.

Fantastic device for work. Quick and smooth running!

I really love the size. I always had smaller ipads but this one is perfect. i bought a keyboard case and its litterally like a laptop when i need it to be.

Excellent IPAD love it! Easy to use and great for taking notes for my classes!

arrived in near mint condition, works fine with no issues. minor complaint would be that it was turned on in the box upon arrival, with the voice assistant going off.

I’m thrilled with this first IPAD! Looking forward to adding the Apple Pen Pro soon.

Great picture quality and connection speeds. Great improvement over last model