Customer Ratings & Reviews

Lightweight and high resolution. Really helped my mother with her low vision to be able to connect with people and still be active socially even with her limitations.

Awesome product, love this, use it for not taking and emails

So far this thing is amazing I haven’t had any problems and is great

Always great in use help day-to-day life work easy

I love the screen size, and it is great for watching TV and Movies. I love to take it when I travel, it it so convenient.

bought this to replace an old 13" pro, love the big screen for watching movies etc and this version is much lighter then my old pro which is nice. Hate the touch id instead face id. Really liked the $500 credit for my 4 year old pro.

I loved my new iPad, I bought end for school and I know it will be a great tool

Excellent size to watch movies, paint or view videos. No complains.

Great customer service, representative very kind and patience to explain and answered the questions that I had..

Lightweight and great battery life. It has a beautiful display and is quick to process.

Love my new IPad! The sales lady was fantastic and helped us with our entire order. Francesca, at Central Park Fredericksburg. I think I spelled her name correctly

Absolutely pleased with my purchase (iPad Air 13)and the customer service while doing so!!! Best Buy is the best!!

Great product very helpful me and the grand kids love working on it

Great size and feels light. Don't need anything fancier I use this for nursing school, and it is more than enough!

Love everything about it. The long battery life is second to none!

Nice has a big screen so my old eyes can see it better. Don’t like how you have to close out programs, different from my old iPad.

Good tablet for day to day simple to medium tasks.

I purchased an apple iPad Air M3 on March 20th. I was informed during the transaction that if I purchased Applecare+ that I would receive a $100 gift card for the promotion. I waited the 15 days without receiving the gift card and contacted customer service. After talking with 3-4 different associates, I was informed that I should be receiving the $100 in certificate’s. I received a call from the store manager the next day and she informed me that I would only be receiving $75 in certificate’s because the promotion was different than the one the first associate told me. I agreed with some disappointment, but only received 2 certificates for $25 each. I then contacted customer service again on the 4th of April and was told that the other 2 certificates for $25 each, would be sent to me within the next 24-72 hours, and to call back if I didn’t receive them. This also did not happen so I called customer service on the 7th and was told that the $100 was on my membership and the store would see that when I made another purchase. I did make another purchase on the 7th and was told by the store manager that all I had in my account was the first 2 $25 certificates and that was that. Needless to say, I will not be purchasing any more items from BestBuy. Thank you Dee currah

Love it. Great to pair with the Apple Magic Keyboard and use it as my laptop.

Great customer care. The ipad is exactly what I needed.