Customer Ratings & Reviews

I purchased an apple iPad Air M3 on March 20th. I was informed during the transaction that if I purchased Applecare+ that I would receive a $100 gift card for the promotion. I waited the 15 days without receiving the gift card and contacted customer service. After talking with 3-4 different associates, I was informed that I should be receiving the $100 in certificate’s. I received a call from the store manager the next day and she informed me that I would only be receiving $75 in certificate’s because the promotion was different than the one the first associate told me. I agreed with some disappointment, but only received 2 certificates for $25 each. I then contacted customer service again on the 4th of April and was told that the other 2 certificates for $25 each, would be sent to me within the next 24-72 hours, and to call back if I didn’t receive them. This also did not happen so I called customer service on the 7th and was told that the $100 was on my membership and the store would see that when I made another purchase. I did make another purchase on the 7th and was told by the store manager that all I had in my account was the first 2 $25 certificates and that was that. Needless to say, I will not be purchasing any more items from BestBuy. Thank you Dee currah

I purchased my iPad Air after using the same one for 10 years. It was still working but I wanting a newer one! It is a 13” which is easier on my eyes. I am really enjoying my new purple iPad Air!!

Works just beautiful Fast pictures are great. All other stuff just fine good Estill unit to be any nicer or more efficient. Thank you Bob Wrisley.

Large format is great for me. Easy to see the videos of my grandkids.

Easy purchase. Ordered online. Went to the store. Walked right in. Verified identification. Left with purchase.

We were overdue for a new iPad. Apple did not disappoint! Enjoy the M3 chip and sleek Space Gray look and design. Great speed and storage.

IS AMAZINGGGGGGGG, SÚPER RECOMENDEDDDDDDDDDDDDDD❤️

Bought this for my daughter as she loves to draw. It is quick and easy for her to operate. Make sure to buy a decent case for it though. They are fragile.

Excellent product and service at the store, and the best price too!

We love it. Connects easily and downloads perfectly. Great upgrade.

Excellent help!! I wanted to buy another Ipad but couldnt decide between all the options.

Great machine, I love the larger screen. Easily upgraded from the previous devise.

Lightweight and easy to use. I only check messages, Facebook, and email with it! It’s great for my needs.

Just what I was looking for. The buying and trade-in process was painless. Very satisfied.

I am thrilled with my new Apple iPad Air! I never realized how much I could do on an iPad.

I love this iPad! It works well and I love the Magic Keyboard that I bought with it!

Fast, smooth performance. Great for teaching kids, creative tools

I love my Apple IPad in this size. It’s easy to use & see everything I need.

Definitely a big helper for my studies and to be organized.

The 13 inch is wonderful for the big screen, the extra space allows for better control and ability to draw as well. We've had the 11 inch air as well but the 13 is better with overall speed. It is a tad bit touchy with the buttons. When we tried to put a case on it the screen kept lighting up. Gave us a good laugh. 10/10 would buy again :)