Customer Ratings & Reviews

Needed to replace a previous generation iPad. Ultimately decided to downgrade from the Pro model I previously had; but I’m happy with that decision.

Excellent with best price. It is budget friendly but good performance for a student. Luv it

Great customer service, representative very kind and patience to explain and answered the questions that I had..

So far this thing is amazing I haven’t had any problems and is great

Nice has a big screen so my old eyes can see it better. Don’t like how you have to close out programs, different from my old iPad.

I purchased an apple iPad Air M3 on March 20th. I was informed during the transaction that if I purchased Applecare+ that I would receive a $100 gift card for the promotion. I waited the 15 days without receiving the gift card and contacted customer service. After talking with 3-4 different associates, I was informed that I should be receiving the $100 in certificate’s. I received a call from the store manager the next day and she informed me that I would only be receiving $75 in certificate’s because the promotion was different than the one the first associate told me. I agreed with some disappointment, but only received 2 certificates for $25 each. I then contacted customer service again on the 4th of April and was told that the other 2 certificates for $25 each, would be sent to me within the next 24-72 hours, and to call back if I didn’t receive them. This also did not happen so I called customer service on the 7th and was told that the $100 was on my membership and the store would see that when I made another purchase. I did make another purchase on the 7th and was told by the store manager that all I had in my account was the first 2 $25 certificates and that was that. Needless to say, I will not be purchasing any more items from BestBuy. Thank you Dee currah

Absolutely pleased with my purchase (iPad Air 13)and the customer service while doing so!!! Best Buy is the best!!

Great size and feels light. Don't need anything fancier I use this for nursing school, and it is more than enough!

bought this to replace an old 13" pro, love the big screen for watching movies etc and this version is much lighter then my old pro which is nice. Hate the touch id instead face id. Really liked the $500 credit for my 4 year old pro.

Awesome product, love this, use it for not taking and emails

Very durable I pad does everything I need to do plus more would highly recommend it to anyone best product ever love the size and the weight

I loved my new iPad, I bought end for school and I know it will be a great tool

Always great in use help day-to-day life work easy

Excellent size to watch movies, paint or view videos. No complains.

Works just beautiful Fast pictures are great. All other stuff just fine good Estill unit to be any nicer or more efficient. Thank you Bob Wrisley.

I bought this for my 87 year old father he had a very old IPad that was not updating anymore. He kept telling me he didn't need a new one, but boy does he like his new one!!! the visual clarity on this is great and he has gotten use to the new way he goes into apps

I love my new IPad 13 Pro! I wasn’t sure that I wanted to go from a 10 to a 13 but now I am glad that I did!

Love everything about it. The long battery life is second to none!

Works great and easy to setup. My old one was the smaller on. I love the larger screen.

Love it. Great to pair with the Apple Magic Keyboard and use it as my laptop.