Customer Ratings & Reviews

So I had a problem with my Apple I pencil. It wouldn’t hold the connection. I contacted Best Buy the same day it was delivered. Got hung up on three times, finally got someone to send out a replacement only to have it canceled the next morning. I also bought Apple care. Do not buy from Best Buy

Fully charged battery, can’t last 2 hours. Besides that I like everything on it so far.

Seemed like a great buy but I returned it as it was WiFi only and I needed cellular too.

I purchased apple care and could not get any assistance from Best Buy to set it up. I would never purchase anything like that again.

I purchased this item for a Christmas gift. It was amazing. But a few days later I was sent an email about. The owner of this iPad can see your location. It was an unknown email. Not mine. It freaked me out. This iPad was supposed to be brand new. I do wish that I took a screenshot

Too much, too big, too expensive. Returning tomorrow for full credit. All I came in for was an iPad. Geez. Hope you take the sales person’s commission back. It was a bully sale. Saw me coming. Not again. I’ll order online next time.

The cost of this item should come down a little bit

Not even a year and is already having problems. Has a white spot in the screen

I haven’t received the item yet. That why you shouldn’t use FedEx. The package has been in Denver for a week now. Every time someone uses FedEx it gets lost in Denver. Maybe if you made FedEx refund the purchase price and shipping charges something would change.

The carrier never deliveries my order. This Sucks p

Heavy, screen viewing angles are poor, no GPS, difficult to hold due to size

The low rating is because we requested the iPAD with cellular capability and the one we got is only Bluetooth $ WiFi.

So strange but I got a bad iPad Air M3. It died and then we couldn’t charge or fix it. I even had the geek squad check it. I am awaiting a replacement and then I will redo my review on the new iPad Air.

It’s not wowing, it's very basic, and I don’t like it

It was horrible. I still have not received the order. I tried calling customer service and was sent to India. This is horrible. Now it is having a problem delivering the second attempt. How hard can it be? This was a horrible experience and I will never shop at Best Buy again.

Awkward to hold very slow to charge not at all happy with this iPad

I looked forward to this item for so long and was so disappointed when it would not connect to my wifi. I had to return it. Maybe it was Spectrum that was causing the problem, but I am fed up with difficult technologies with the inability to recognize passwords etc.

Came into the atore and thought we were talking to an associate and it turned out to be some guy from a mobile phone service trying to get us to switxh services!

It came with free Apple TV+ subscription but link doesn't work for me. Very sad.

Just don;t buy 8GB RAM I don't Know it got hangged for two days and I cannot restart as well .