Customer Ratings & Reviews

Fully charged battery, can’t last 2 hours. Besides that I like everything on it so far.

I purchased apple care and could not get any assistance from Best Buy to set it up. I would never purchase anything like that again.

Too much, too big, too expensive. Returning tomorrow for full credit. All I came in for was an iPad. Geez. Hope you take the sales person’s commission back. It was a bully sale. Saw me coming. Not again. I’ll order online next time.

The cost of this item should come down a little bit

I haven’t received the item yet. That why you shouldn’t use FedEx. The package has been in Denver for a week now. Every time someone uses FedEx it gets lost in Denver. Maybe if you made FedEx refund the purchase price and shipping charges something would change.

The low rating is because we requested the iPAD with cellular capability and the one we got is only Bluetooth $ WiFi.

It was horrible. I still have not received the order. I tried calling customer service and was sent to India. This is horrible. Now it is having a problem delivering the second attempt. How hard can it be? This was a horrible experience and I will never shop at Best Buy again.

Heavy, screen viewing angles are poor, no GPS, difficult to hold due to size

It’s not wowing, it's very basic, and I don’t like it

So strange but I got a bad iPad Air M3. It died and then we couldn’t charge or fix it. I even had the geek squad check it. I am awaiting a replacement and then I will redo my review on the new iPad Air.

I looked forward to this item for so long and was so disappointed when it would not connect to my wifi. I had to return it. Maybe it was Spectrum that was causing the problem, but I am fed up with difficult technologies with the inability to recognize passwords etc.

Awkward to hold very slow to charge not at all happy with this iPad

Came into the atore and thought we were talking to an associate and it turned out to be some guy from a mobile phone service trying to get us to switxh services!

It came with free Apple TV+ subscription but link doesn't work for me. Very sad.

Just don;t buy 8GB RAM I don't Know it got hangged for two days and I cannot restart as well .

This is my very first iPad, and I’m absolutely impressed! The display is bright and crystal clear, making everything look stunning. It’s fast, responsive, and handles multitasking with ease. The sleek design is lightweight yet sturdy, perfect for everyday use. Battery life is excellent, and setup was quick and simple. I’m so glad I made this purchase, it’s worth every penny! A big thank you to Best Buy for their outstanding customer service and for making my purchase experience smooth and pleasant.

Excellent. Great screen and definition. Apple always have new faster machines with every iteration. This is no exception to the past.

Perfect size and love the purple color. Love the size of the print because I have poor vision and needed bigger print than what is on my iPhone. Also, not too big to carry with me wherever I go.

Perfect for sitting on the couch and accessing everything I used to on my phone. Get a Speck case to go with it. Fast and responsive. The 13in size is perfect.

Bought this for an artist to try Procreate because Adobe has become insanely expensive. Compared to her Wacom One 10", she loves how accurate the Apple Pen Pro is, she absolutely loves the screen and the instantaneous response rate, she isn't really a fan of Apple stuff as such, but this device has completely sold her. As an artist who produces art for a living, Procreate + a 13" iPad Air has given her an amazing toolkit, even better than Wacom's own devices in this price range. You can probably use it for Photoshop too, if you care to.