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Customer reviews

Rating 4.9 out of 5 stars with 2115 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 4.9 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

98%
would recommend
to a friend

Customers are saying

Customers are delighted by the product's exceptional overall performance, impressive screen size, and its ideal balance of power and portability. Users also frequently praise the device for its impressive speed, long-lasting battery life, and sleek design. While the majority of feedback is positive, some users have noted minor concerns regarding the device's weight, occasional connectivity issues, and limited storage capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 2,115 reviews
  • Rated 5 out of 5 stars

    Great for viewing menus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ipad simple to use i used this my job as a way to pull up recipes for our cooks to prepare meals

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always had an iPad since I was young, and this one does not disappoint.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    13 inch iPad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Ease of use. Super graphics. Nice features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Learning, although, super satisfied

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m still learning how to operate it, however, I receive many compliments and I thoroughly enjoying utilizing it - daily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another great Apple product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this as a tool to help our child with homeschool work. It has absolutely met our expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tablet / very fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tablet / very fast. I don’t understand by the iPad Air is 2x as expensive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dede’s ipad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size of the screen, it is great to watch movies and other streaming shows.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple is the way to go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is working as expected. I purchased a Magic Keyboard and have been very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good buy!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with the IPad Air 13. The increased screen size is awesome. A huge change from my old iPad 6th generation. I am glad to have more storage as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to go with a larger screen, and it is perfect. It is my go to device for all of my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New IPad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new IPad. The screen display is very bright and colorful. The size is right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase, highly recommend, also good customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad Air 13in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this IPad. Does everything I need it to for school and is fun for games. I love the graphics it has too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TABLET

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELENT tablet very good service. If you need one dont think of it. just buy it and excelent price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portable, convenient and responsive!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for 1) Note taking 2) Sketching 3) Using as a mini laptop 4) Convenient to carry (light weight)

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Best Buy's Regional Manager is a Hero

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This experience was a series of good and bad issues, so bear with me. Good: I purchased this 13" iPad Air at Best Buy on sale. They had my color choice in stock. Bad: The iPad's wifi was defective, toggling on and off every 5 seconds. I have never experienced a defective Apple product! Good: I brought it into Best Buy, and the very busy Geek Squad Technician broke away for a minute to hear about the wifi issue and declared it was defective, and I can return it for another one. Bad: I took it the returns counter and they did not have another unit in stock. I would have to place an order for another one, but she said their computer would not allow her to order it at the sale price. She said I could take this up with the REGIONAL MANAGER. Good: The regional manager just happened to be in the store, assisting another customer with a complicated transaction, and I waited around 10 minutes. He was a very pleasant person, and quickly resolved the pricing issue, and ordered the replacement. So he saved the day! Bad: What if the RM wasn't in the store. What would have been my recourse? Take the defective iPad to Apple? Good: The replacement unit arrived at my house before noon of the next day, as the regional manager had stated. I was very pleased with that outcome from the RM. Not so Good: New iPad: While everything worked on the replacement iPad, for whatever reason, during the initial setup it required an update to the new and reportedly buggy IOS26. We have noticed that the iPad does exhibit the bugs, such as sluggish touch response or screen lockups, it is also not as stable and requires us to turn it off and on again more often than our other iPads. During the initial setup of the first unit, the update to IOS26 was not required, and was not chosen due to my aversion to reports of its bugs. Something to keep in mind until a better version of IOS is released.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my iPad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a new Ipad. What's not to love? It's not the biggest or the fanciest, but it's perfect for me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ipad upgrade

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a perfect upgrade from my previous IPad. This Ipad air is super thin and is enjoyable to use.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great ipad

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife as a christmas present and shes enjoying it. Its a great ipad, although I wish it came with an OLED screen for this price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New ipad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture . Love this Apple iPad it’s easy to set up and use.

    I would recommend this to a friend