Customer Ratings & Reviews

Perfect Size and speed for movies and regular usage, magic keyboard is a must

I bought this product open box, and wanted to buy something that was cost-effective and useful for studying. So far, after almost a week of usage, the product has exceeded my expectations and provided me with valuable assistance and screen space to manage the different aspects of my studies. The screen size is pretty big compared to the 11 inch, so keep that in mind when purchasing.

The iPad worked perfectly. Larger screen size is great! Clear, clean visuals. Unfortunately, the elderly user for whom this was purchased was unable to adapt to the new methods of utilizing the pad. He was frustrated by the swiping method and missed having the large button on the side. Too much change.

This experience was a series of good and bad issues, so bear with me. Good: I purchased this 13" iPad Air at Best Buy on sale. They had my color choice in stock. Bad: The iPad's wifi was defective, toggling on and off every 5 seconds. I have never experienced a defective Apple product! Good: I brought it into Best Buy, and the very busy Geek Squad Technician broke away for a minute to hear about the wifi issue and declared it was defective, and I can return it for another one. Bad: I took it the returns counter and they did not have another unit in stock. I would have to place an order for another one, but she said their computer would not allow her to order it at the sale price. She said I could take this up with the REGIONAL MANAGER. Good: The regional manager just happened to be in the store, assisting another customer with a complicated transaction, and I waited around 10 minutes. He was a very pleasant person, and quickly resolved the pricing issue, and ordered the replacement. So he saved the day! Bad: What if the RM wasn't in the store. What would have been my recourse? Take the defective iPad to Apple? Good: The replacement unit arrived at my house before noon of the next day, as the regional manager had stated. I was very pleased with that outcome from the RM. Not so Good: New iPad: While everything worked on the replacement iPad, for whatever reason, during the initial setup it required an update to the new and reportedly buggy IOS26. We have noticed that the iPad does exhibit the bugs, such as sluggish touch response or screen lockups, it is also not as stable and requires us to turn it off and on again more often than our other iPads. During the initial setup of the first unit, the update to IOS26 was not required, and was not chosen due to my aversion to reports of its bugs. Something to keep in mind until a better version of IOS is released.

Great product. Great camera, display, and battery life.

⭐️⭐️⭐️⭐️⭐️ Amazing Device! The 13-inch iPad Air with the M3 chip is an absolute powerhouse in a sleek, lightweight design. The performance is incredibly fast and smooth — perfect for multitasking, creative work, or gaming. The Liquid Retina display is stunning, with vibrant colors and crisp details that make everything look beautiful. Battery life easily lasts all day, even with heavy use, which is super convenient for travel or work. Overall, it feels like a perfect blend of power, portability, and premium quality — definitely one of the best tablets out there!

I bought this for my kids to create drawings, paintings, animations, etc. I have gone through so much paper, & physical art products. I won’t have to do this much anymore. This ipad is a must have. The additions that the art programs provide are limitless. I cannot wait to see what they can accomplish

It's very good! Fast processing and refresh time with loading apps and videos. Even on slower internet speeds it's very easy to use. Quality of pictures and FaceTime is top notch. Gaming has been very fun and enjoyable, I'm not playing anything too crazy but for the game I do enjoy it's amazing.

This new version of the Apple IPad is an excellent choice for my musician husband. He uses it for both the worship team Sunday sets as well as the two bands he plays in. He has two different apps, Planning Center and Song Select. Very efficient, fast and beautiful display.

I bought this iPad to use in playing the piano at church. It’s awesome! The pdf of sheet music is easy to read and with my app makes page turns effortless!

My girlfriend has been wanting a tablet and this has got to be the best option around. We love BestBuy and didn't want to shop anywhere else, they had a huge selection and let us browse and ask questions without feeling pressure. Thank you BestBuy, we love our new iPad! Can't to see what we buy next from you guys

The 13-inch iPad Air with the M3 chip is fast, smooth, and perfect for everyday use and multitasking. The large display looks stunning, the Purple color is beautiful, and 256GB of storage is more than enough. Battery life is solid, and performance feels future-ready with Apple Intelligence. Highly recommended.

Great experience at Best Buy. I purchased an iPad and the service was fast, professional, and friendly. The staff helped me choose exactly what I needed, answered all my questions, and made the process smooth and easy. The product was in perfect condition and the price was fair. I will definitely shop here again and highly recommend it.

i love ittt smmsmsm it’s really convenient to work on n it’s not complicated at all if n if you’re thinking abt buying it js buy it don’t even think abt it twice

This iPad represents one of my most satisfying purchases. Its performance capabilities are exceptional, empowering me to accomplish a wide range of tasks with remarkable efficiency. I am so impressed that I intend to remain a loyal Apple customer for future technology acquisitions.

Excellent, I like the speed, it is much faster than my my old iPad Air, Display and pictures fantastic

So far so good!! Only received a week ago but i love my new ipad, so glad i got the 13'. Thought i was purchasing the same size i already had but no its bigger! Apple of course great product. Best Buy ship out was 24hrs ....gotta love that!!

Upgraded from a gen 2 to this new iPad and I am blown away!! Big and fast.

A very good working iPad makes work easy, especially for those who are in school. The comfort it gives in studying is quite amazing

Great graphics, light weight, easy to use. We are glad that we purchased it.