Explore the latest Back to School techShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 143 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.9 out of 5 stars

  • Durability

    Rating 5.0 out of 5 stars

  • Display

    Rating 5.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance and the generous screen size, which users find ideal for watching shows. Many also appreciate the device's portability, impressive battery life, and the enhanced speed provided by the M4 chip. While the display clarity is noted as a positive attribute, some users find the device slightly heavier than they would prefer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-143 of 143 reviews
  • Rated 3 out of 5 stars

    Freezes

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had this a month and the screen will freeze and I can even reboot it. Then out the blue I can at least reboot and then it's ok till the next time. Not sure what the issue could be.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't work

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The data transfer from my older Apple unit to this one didn't work out. I could not get the new unit to work and returned it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointing purchase

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because of this experience , i wont ever recommend anyone to buy open box product!despite of opting ford excellent quality , yet Recieved it without box and with too many scratches and dents, as if it was operated ruthlessly! Could have got a cheaper and much better device from Facebook Marketplace’

    No, I would not recommend this to a friend