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Customer Ratings & Reviews

Your price for this item is $1,799.00
The comparable value price is $1,899.00

Customer reviews

Rating 4.8 out of 5 stars with 135 reviews

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Rating by feature

  • Battery Life

    Rating 4.9 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 5.0 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers frequently mention the amazing performance and excellent screen quality of the 13-inch iPad Pro M4 chip. Many appreciate its portability and long battery life, finding it lightweight and ideal for both work and travel. Positive feedback also highlights the ample RAM and storage options available. There were no negative customer comments reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-135 of 135 reviews
  • Rated 5 out of 5 stars

    iPad Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and user friendly. Happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like everthing about it a little heavy but does what I wanted

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ipad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item!!! Works very well. Purchased as an open box item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works as expected and it arrived on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice I Pad.its so nice to work with the I Pad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my ipad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new iPad. Excellent for drawing and other art apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tool!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, it does more and beyond. It has the capability of desktop and Mac book.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    better

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from a M2 and I love tis device. Lighter in weight and a clearer screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple 13” M4 iPad Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice. Delivered as promised. With My Best Buy membership, free AppleCare+.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top of the line … best experience with Best Buy as always

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick deliver

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered on time. Delivered as promised, and is just as advertised.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disingenuous sales people

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has bad business practices. When you go into buy an item they tell you they can have it to you by the next day but don’t tell you it’s getting shipped to your house because they know it doesn’t come next day and they want to con you into buying it and waiting weeks for it to finally arrive. The worker in the electronics department also didn’t comprehend the order and ordered last generation accessories that didn’t fit as well. Prompting me to have to go back to return it and then still wait well over a week after for anything else to come in. They know they are setting you up for a trap betting on the fact that you will be lazy and not cancel your order and wait day in and day out for it to eventually come to your home. For that kind of service I would’ve just ordered from Apple next time we’re going to any other electronic store.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    False advertising

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a 13”iPad but it’s the same size as my old 12.9” feel so missled

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Customer Service EVER!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give customer service a ZERO, I would. They did not cancel my order and delivered it to someone I do not even know. I have been trying to get a refund for 2 weeks! I have called 13 times so far with ZERO results. I have 8 case numbers and and have spoken to 3 supervisors that have done absolutely nothing about their team not doing there job! It is awful that consumers have to put all these man hours in on the phone getting ZERO results!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Avoid the Best Buy in Winston-Salem near HanesMall

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warning: tried to but this product at Best Buy located at 1980 Griffith Rd in Winston Salem, NC. I waited 15 minutes before an associate walked by and said they’d call someone over. 15 minutes later, no one showed. I walked up to the office and asked for a manager. After another 15 minutes of zero service, I left the store. I won’t be back.

    No, I would not recommend this to a friend
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