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Customer Ratings & Reviews

Your price for this item is $1,199.00
The comparable value price is $1,299.00

Customer reviews

Rating 4.9 out of 5 stars with 1947 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 5.0 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers are satisfied with the 13-inch iPad Pro's performance, screen size, and OLED display, frequently praising its speed, brightness, and visual quality. Many appreciate its portability and lightweight design, making it ideal for on-the-go use, and also highlight the long battery life. However, some customers find the price to be high and note the need to purchase a new Apple Pencil. The overall experience is largely positive, focusing on the device's strengths in performance and portability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 1,947 reviews
  • Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from a iPad 3, this iPad is fantastic. I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tablet in excellent condition

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tablet in excellent condition, I think it's a very good way to save money for an incredible product

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sales tried to play a fast and loose with facts

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a replacement iPad because the old one was out of warranty — there was a problem with the cable connection and the Geek Squad boys told me they could not fix it, and if sent into Apple, it would take weeks and they likely wouldn’t fix it either. Replacement was $1,400 which was pricey — sales guy tried to add on Best Buy supplement to Apple Care, saying it was only $10 more — but that was not true because instead of a one time buy, I had to purchase $170 for each year — actually $180 increase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best of the best

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wasn’t stressful I would like people to try and get the new iPad Pro 13 inc it wasn’t any had work I just have to go get it at the store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple ipad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product would recommend for anyone wanting an ipad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it and so nice to have a big screen to watch movies

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Store manager ruins the experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product itself is great. The lack of help or willingness to help from the Manager on duty at your Southridge location is far less than acceptable. Very rude and acted as though he did not see me when I approached as he was sitting on (yes i said sitting) on the front table or desk. Whatever it was he was sitting on was right inside the front door where the large tv was being displayed. customer service was eating candy out of a bag as I was trying to get help. So overall the product from apple is great. The store itself needs to get rid of that rude sloppy manager. white male, probably in his 40's he had a cheap tribal tattoo on his right forearm and a name tattooed on left forearm. Get that guy out. He adds no value to best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceeded my expectations! Amazing device and Best Buy has the best of the best customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tolentino

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, this is my third iPad Pro, I expected nothing less, I recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, smooth process. Her are the reaming characters required to submit this review

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple iPAD Pro M4 review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, reasonable price and prompt delivery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolute Beast !

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute beast of a machine! Oled is best of its class.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it!! The trade in credit was awesome! Definitely worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing gift for my daughter in Christmas and she's loving it. Very helpful for college!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excvelent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent tttttttttttttttttttttttttttttttttttttttttttttttttttttttt

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas Gift

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife absolutely loves it’s capabilities and cool functionality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iPad Pro!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best iPad I’ve ever used!! Beautiful screen, lots and lots of power, great battery life, super fast, and it is very light and easy to carry!! A must have!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another home run

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am coming from the second gen iPad Pro to this and oh baby what a difference! All and all it’s still a iPad and the experience from an OS is the same but more polished now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my iPad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in love with my iPad!! The employee made my purchase experience very easy so thank you!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ipad pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product have good condition and they have fast ship.

    I would recommend this to a friend