Customer Ratings & Reviews

The iPad is good but Only 3 months and the usb and charger failed to charge. I got “ not charging “ message when plug in usb.

I have had this for 3 weeks, the first 2 weeks the battery was awesome. It began to lose battery charge faster, and the Brightness keeps going to dark, which bugs to no end. My honest review

It did not come with charging cord and charging wall charger. Manager was not helpful and gave me a use charging cord. I returned the item due to poor customer service at the store.

The product is great if you use it for school or web browsing/social media apps, basic gaming. However i purchase this for the OLED screen. And let me tell you movies do not look that good. Image is often soft and grainy amoungst apps. This product should be sharp and the image should be 4k when watching content. But its not. Stick with an oled tv for watching content or your phone.

I bought this expecting it to do more then it does. Ive never been an ipad type of person. Its pretty much a cell phone with a big screen. If you value these then definitely buy one.

Good device but no new futures need more new technology

I have been using iPads since they cane out , I usually buy from apple. this time I didn't. all Best Buy and apple are selling you are on gong subscriptions to everything, they are really nbadf high promises and not unless you pay for every month , my old one might have been slow and stuff but obselaet ,this new one even apple help center can not get to work and flow properly

amazing upgrade from prior I pad pro screen, Battery seems to not last quite as long as prior model.

Order was there upon my arrival as promised. Line was long.

Good for price. Easy to use. Definitely helpful device. Poor customer service late delivery.

good overall, sometimes will shut off and takes a while to turn back on

Exactly what I expected and was wanting as an upgrade over ny old ipad air.

The iPad is great, Best Buy, not so much. The associate signed me up for a credit card, only saying the words "Rewards program" until I saw the card on the screen. I should have read everything I clicked through but I was tired from a 6 hour drive. I feel violated, I thought I could trust Best Buy.

It's an iPad does iPad stuff. Does what it should!

It’s a nice device, the price is steep. 3 stars I rated it due to price . Otherwise it’s a premium product .

My husband received the iPad for Christmas and absolutely loved it, for a week. The screen started flickering and apps were opening and closing almost constantly. Fortunately, Best Buy offered to replace it for us with no hassle. Praying we have better luck with the next iPad. Honestly, the iPad was amazing! Hoping we just got a faulty device.

Does not have the camera I wanted and it’s very thin

Was in line to pick up my iPad and got overlooked like a second class citizen like my money didn't have no value because of my color so I left the iPad in the store and got my iPad from Amazon Best Buy customer service is very bad. Will be a long time before I make another purchase there.

It’s a great device however the battery life sucks

no charger dirty ipad wish you got everything that it came wuth and also came dead