Customer Ratings & Reviews

Overall, iPad is good quality. It’s great for schoolwork. On the go.

It is perfect Ipad for the money but the way it is so thin is making me nervouse.

I have had this for 3 weeks, the first 2 weeks the battery was awesome. It began to lose battery charge faster, and the Brightness keeps going to dark, which bugs to no end. My honest review

The product is great if you use it for school or web browsing/social media apps, basic gaming. However i purchase this for the OLED screen. And let me tell you movies do not look that good. Image is often soft and grainy amoungst apps. This product should be sharp and the image should be 4k when watching content. But its not. Stick with an oled tv for watching content or your phone.

amazing upgrade from prior I pad pro screen, Battery seems to not last quite as long as prior model.

Good device but no new futures need more new technology

Good for price. Easy to use. Definitely helpful device. Poor customer service late delivery.

The iPad is good but Only 3 months and the usb and charger failed to charge. I got “ not charging “ message when plug in usb.

Order was there upon my arrival as promised. Line was long.

The display caused PWM sensitivity for me. I feel dizzy after a few minutes of using it, and I eventually had to sell it on eBay.

I bought this expecting it to do more then it does. Ive never been an ipad type of person. Its pretty much a cell phone with a big screen. If you value these then definitely buy one.

I have been using iPads since they cane out , I usually buy from apple. this time I didn't. all Best Buy and apple are selling you are on gong subscriptions to everything, they are really nbadf high promises and not unless you pay for every month , my old one might have been slow and stuff but obselaet ,this new one even apple help center can not get to work and flow properly

I would suggest opening it and looking at it first! I have purchased many refurbished items and this one was the first to come with the previous owners personal sticker collection. 2 massive very hard to remove stickers. I get this was used but this made me feel like i bought off of the owner and not Best Buy. I feel like it’s not refurbished at all it’s just returned and put back up for sale! I worried about scratching and dropping my brand new $1000 iPad the entire removal process! Make me nervous about future purchases

good overall, sometimes will shut off and takes a while to turn back on

It did not come with charging cord and charging wall charger. Manager was not helpful and gave me a use charging cord. I returned the item due to poor customer service at the store.

Exactly what I expected and was wanting as an upgrade over ny old ipad air.

It's an iPad does iPad stuff. Does what it should!

The iPad is great, Best Buy, not so much. The associate signed me up for a credit card, only saying the words "Rewards program" until I saw the card on the screen. I should have read everything I clicked through but I was tired from a 6 hour drive. I feel violated, I thought I could trust Best Buy.

It’s a nice device, the price is steep. 3 stars I rated it due to price . Otherwise it’s a premium product .

My husband received the iPad for Christmas and absolutely loved it, for a week. The screen started flickering and apps were opening and closing almost constantly. Fortunately, Best Buy offered to replace it for us with no hassle. Praying we have better luck with the next iPad. Honestly, the iPad was amazing! Hoping we just got a faulty device.