Customer Ratings & Reviews

Does not have the camera I wanted and it’s very thin

It’s a great device however the battery life sucks

Was in line to pick up my iPad and got overlooked like a second class citizen like my money didn't have no value because of my color so I left the iPad in the store and got my iPad from Amazon Best Buy customer service is very bad. Will be a long time before I make another purchase there.

no charger dirty ipad wish you got everything that it came wuth and also came dead

After 1 month of using. Battery stucks at 100 after hours of youtube.

The ipad batteries drained to faster and overheating. And best buy workers are so rude and they don't wanna help with the purchase of this item . I other issues with them were tha they lock my account and credit card for not reason.. they stole all my information and full social security and still asking me for a stupid code identification that im still waiting 10 days already my credit is already messed up amd i cant use their card

Amazing screen dual OLED panels stacked was The innovation that made Apple Apple. This is Not a watered down product like the past 5 iPhones basically a new number and an insignificant feature. I had the 12.9 pro 1st gen and pencil there isn’t a comparison also the size and weight of the new M4 is unbelievable. I actually kept it in spots away from hard surfaces in fear of breaking the screen or iPad itself. The only downfall so far is there aren’t any good cases available yet I bought the best non-Apple case Best Buy offers currently and it has a couple issues one corner the plastic won’t clip over the screen. I gave it decent force but again don’t want to crack either the case or screen. The wake/sleep feature doesn’t function and reviews on the case point that out. Definitely buy AppleCare as my old pro took many small drops but one time from my lap to the floor with a case and cracked the glass in one corner. Fix was $400+ and wasn’t worth it at that point so I got rid of it.

Wish I could properly give a review if I only received the item to begin with. sucks!

Still an iPad. Works just as bad as it always has.

For your crappy return policy. Having to pay for more time to return is robbery.

BestBuy is a SCAM, Take your business to somewhere else. They will agree to price match but later would back out and not refund you your money. I have written proof of them agreeing and then backing out.

Hate this store do Kian ugh g Gv Dr Gv no us b jhfc

I don’t like Best Buy members in the Store Poor Service

I love how everything looks so good. I especially appreciate how light weight it is and being able to write.notes so easily.

Large and fast. Easy to see images and printed word

The tablet itself is good, it works without problems, but the USB C cable sent by the store for charging the tablet does not work properly, when I contacted the store, they refused to replace it.

So I traded the previous model to get this orn(it came out the day I got the 12.9”) & man is this thing thin, it almost feels too thin, but works great. For being brand new I did have to wait a few weeks to get a case for it, good thing I was super careful. As an illustrator who uses procreate a lot to do my art, it’s been a total upgrade from my previous iPad of 7 years.

I always say, when you have the need for new Apple products, get the best that you can afford. Old iPad was over 8 years old, still working, but needed faster processing capability and more storage. Absolutely love my new iPad, no regrets whatsoever. Best Buy’s 0% financing option makes it easy to acquire without the upfront all in cost.

This is an upgrade from an older IPad Pro. The new speed is definitely noticeable and the screen resolution is well worth the price. I was holding off upgrading but now I am so glad i did.

Very very very very very very very very very very goood