Customer Ratings & Reviews

Good for price. Easy to use. Definitely helpful device. Poor customer service late delivery.

The iPad is good but Only 3 months and the usb and charger failed to charge. I got “ not charging “ message when plug in usb.

Order was there upon my arrival as promised. Line was long.

I bought this expecting it to do more then it does. Ive never been an ipad type of person. Its pretty much a cell phone with a big screen. If you value these then definitely buy one.

I would suggest opening it and looking at it first! I have purchased many refurbished items and this one was the first to come with the previous owners personal sticker collection. 2 massive very hard to remove stickers. I get this was used but this made me feel like i bought off of the owner and not Best Buy. I feel like it’s not refurbished at all it’s just returned and put back up for sale! I worried about scratching and dropping my brand new $1000 iPad the entire removal process! Make me nervous about future purchases

I have been using iPads since they cane out , I usually buy from apple. this time I didn't. all Best Buy and apple are selling you are on gong subscriptions to everything, they are really nbadf high promises and not unless you pay for every month , my old one might have been slow and stuff but obselaet ,this new one even apple help center can not get to work and flow properly

good overall, sometimes will shut off and takes a while to turn back on

It did not come with charging cord and charging wall charger. Manager was not helpful and gave me a use charging cord. I returned the item due to poor customer service at the store.

Exactly what I expected and was wanting as an upgrade over ny old ipad air.

It's an iPad does iPad stuff. Does what it should!

The iPad is great, Best Buy, not so much. The associate signed me up for a credit card, only saying the words "Rewards program" until I saw the card on the screen. I should have read everything I clicked through but I was tired from a 6 hour drive. I feel violated, I thought I could trust Best Buy.

It’s a nice device, the price is steep. 3 stars I rated it due to price . Otherwise it’s a premium product .

My husband received the iPad for Christmas and absolutely loved it, for a week. The screen started flickering and apps were opening and closing almost constantly. Fortunately, Best Buy offered to replace it for us with no hassle. Praying we have better luck with the next iPad. Honestly, the iPad was amazing! Hoping we just got a faulty device.

Does not have the camera I wanted and it’s very thin

It’s a great device however the battery life sucks

Was in line to pick up my iPad and got overlooked like a second class citizen like my money didn't have no value because of my color so I left the iPad in the store and got my iPad from Amazon Best Buy customer service is very bad. Will be a long time before I make another purchase there.

no charger dirty ipad wish you got everything that it came wuth and also came dead

After 1 month of using. Battery stucks at 100 after hours of youtube.

The ipad batteries drained to faster and overheating. And best buy workers are so rude and they don't wanna help with the purchase of this item . I other issues with them were tha they lock my account and credit card for not reason.. they stole all my information and full social security and still asking me for a stupid code identification that im still waiting 10 days already my credit is already messed up amd i cant use their card

Wish I could properly give a review if I only received the item to begin with. sucks!