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Customer reviews

Rating 4.6 out of 5 stars with 95 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers value the 10.9-inch iPad Air's large, clear screen, ease of use, and lightweight design. Many appreciate its cellular connectivity and ample storage, finding the battery life and Touch ID features to be positive aspects. While some find the price to be a bit high, the overall experience is overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-95 of 95 reviews
  • Rated 5 out of 5 stars

    Ipad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new iPad. It works so good, even on WiFi at our rural house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave it to my sister for Christmas and she loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy great product thank you Best Buy for your availability

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase for my daughter

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my daughter and she LOVES it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    256GB-Rose iPad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In stock, nice product, like the rose color, works wonderfully

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I pad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loveeeeeeeeeeeeeee my I pad clear screen love the color

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Charms

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new iPad Air, except I hat that the charger is not the same as my old iPad and iPhone Pro.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Glitches?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The thing has locked up multiple times. It obviously has some issues.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Emailhell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a smooth transition. Main drawback is my most important email account receives, but will not send email. All settings are identical to my older iPad that both sends and receives.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    For younger generation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To many passwords to try to remember. System locked 3 times. Had to go to best buy then apppe store to unlock. Refunded tablet unlocked and it locked on best buy as well. They called me in to unlock again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broken in box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen was broken when we opened box. The only decent part of this was the manager who allowed the return. The screen has lines across the whole top of the apple ipod air.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy sucks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy sucks asss order my on November 21 haven’t even got it my sister order hers on apple she order hers on the first week of December got hers with engraving name on it Best Buy sucks

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a happy camper.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have owned my iPad for about 6 weeks and it is now on its way back to apple. Not a happy camper. Almost a thousand dollars and not even in my possession.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ipad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to send back would not come on. Ordered another through Apple..

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t hold a charge long at all. I’m very disappointed!!

    No, I would not recommend this to a friend