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Customer Ratings & Reviews

Your price for this item is $989.99
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The comparable value price is $1,099.99

Customer reviews

Rating 4.8 out of 5 stars with 501 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers are pleased with the 21.5" iMac's ease of use, performance, and screen size. Many appreciate its design and the speed of the SSD. However, some customers expressed concerns about the included mouse and compatibility issues with certain software. A few also mentioned that the storage capacity could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 501 reviews
  • Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great purchase. I’m an Apple fan and this product does not disappoint. I went to the store to buy it, but they were out. I ordered it on line and had it delivered. The curbside service was great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mostly happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far not many complaints. Several files did not transfer properly from my old (2009) iMac. I'm particularly unhappy that for some reason not all the music I have on my old iMac will transfer from iTuners to Music. Still working on that problem. It is fast and has a excellent display.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE my new iMac. I posponed buying this computer for so long and ended up spending a lot more money on other brands that didn't last until I finally decide to invest in this and I am so glad I did!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new iMac

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product. Extra great service when I was buying it. No shipping was involved because they had it in stock, and they price matched with the same item that Costco was selling. Good experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another Apple

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought my 1st Apple in 2009 just replaced this year. Had no trouble with the old one. That why I got another Apple. Easy to use & the Best Buy Salesman was very knowledgeable on this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice upgrade!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice upgrade to the computer I was using before. It’s got a better mouse and keyboard than what I had before. At $1,000 it’s a steal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really enjoying this Apple-21.5 iMac. This was a upgrade and is so much faster with much more memory. Very satisfied with this purchase and Best Buy was absolutely great and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go MAC!!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old one worked for quite a while and it got too old to accept new OS's. So, I had to get a new one! It is doing a great job as expected. Caught it on a bit of a sale as well, YAY!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would buy again

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I so love the IMac computer been wanting one for years. The price was very affordable especially since it was open box. No damages and geek squad did a wonderful job refurbishing it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Apple

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it, my son use it for school classes since he is virtual. It was the best item I got. I totally recommend this computer. Also the size is perfect for my son since he is blind in one eye.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IMac is excellent

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer: fast, lots of storage. The best part tho is the beautiful graphics on this monitor. Crisp, lush pictures. It arrived very quickly after ordering, and was a snap to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An amazing coputer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Mac. a lot of features I am not familiar with, but will have to work at it. the pictures are amazing. better than I could have imagined. excited about having this new computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Computer!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always wanted one of these bad boys! Finally got one! Editing program "Imovie" favorite video editing program ever! Still pretty new at using rest of the computer! Happy I finally bought one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Online teaching

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new iMac!!! I am a teacher and the iMac is wonderful. I don’t get kicked out of Zoom anymore. I am able to run multiple apps at the same time and use my iPad as a second screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Computer!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple devices speak for themselves! Excellent image quality. Fast! Easy to use! It is just taking me a little time to get used to the keyboard and Magic Mouse. Pleased with my purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Some good some bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first Mac lasted about 7 years, so hopefully this one will also. There are a lot of Apple fixtures I don't like, weird duplicate files/Folders taking up space, (APFS file structure) the FaceTime camera seems lower quality than my old Mac etc. It takes me a while to shake out all the junk I don't want/use. I suppose Windows would have similar issues. But Mac is pricing itself out of the market. The machine itself works fine, but it bugs me that Apple doesn't even allow time to get the bugs our before forcing a new OS on us every 12 months or so. Change for the sake of change. So this will be my last Mac.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Apple

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this to replace our desk top it is easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iMac

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Salesman gets two thumbs up. As a best buy credit card holder it’s refreshing to have a salesman who knows about the item and helps you out. Thank you for the help!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Mac desktop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even going from one Mac to another it’s always a learning experience. In fact, still at it. Our Geek squad tech is coming back to help me. My photos did not transfer over correctly and for me that’s a big deal. But we are still working on it. Not 100% happy right now. But I do give kudos to our tech Chris. He’s the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iMac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned multiple Apple products, including a MacBook Pro. Our household needed a desktop computer and we opted for an iMac. It’s seamless to use and worth every penny.

    I would recommend this to a friend