Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.8 out of 5 stars with 375 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

95%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the ease of use, performance, and screen size of the product. Many appreciate the design and find the built-in speakers surprisingly good. However, some customers find the price to be high and express concerns about the keyboard's size and functionality. The compact keyboard is a point of contention for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-375 of 375 reviews
  • Rated 4 out of 5 stars

    Reasonably priced for an Apple desktop computer.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am impressed with all the latest features included with the new iMac and even more with the reasonable price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    alittle hard to move around

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no manual came with system need that info Best Buy told me to download from the internet you pay this much for a computer you should get a manual also

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    I love this computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, but the computer is not that loud. I dont like the fact that you can only use itunes to download music which cost a dollar a song.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I'm having trouble switching from a PC to a Mac.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Mac. I am having some trouble switching from a PC to a Mac. I know I will do better after viewing the tutorials.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    up to my expectations

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    up to my expectations eventhough expensive and not number pad on key board.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great system

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love apple products and this system is a replacement. Great system.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Difficult to learn.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not figure out how to turn it on! Plus had to buy 3 cameras before found one that would work with it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not impressed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as user friendly as I would have thought for a Mac. I've used them before and replaced my PC with this and am not really impressed. Use it mostly for internet and graphic manipulation. I did have to return the first one I got; froze multiple times. Second one has been good from that standpoint. Speed leaves something to be desired; both internet and programs. That's compared to my PC. We got a few of the bells and whistles, but I think it's just window dressing. The price is a killer, overpriced for sure. I got less processing speed for three times the price of a PC. It's not the worst computer I've had, but for the price and how everybody said I would love it, it's really disappointing. Wouldn't buy again.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    reliable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    glad i waited for this release with updated speeds

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    iMac shock

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an iMac yesterday and had great expectations from Apple. Right out of the box after registering, it freezed completely and had to do a reset. Again, I was not running lot of apps and was just browsing internet on safari. With in an hour it hanged 4 times. But as the time progressed, it was working fine and didn't had any problems. So I thought it was some sort of minor setup glitch. Today morning, again I opened the Safari (no other apps running) to browse internet and it hanged again. There were total of 3 hangs with in a span of hour. I was pretty sure that there is something wrong with the imac and mostly it has to do with the RAM (may be sensitive to temperature). I guess once enough heat was generated, the RAM were fine. I immediately rushed to best buy to return it and they exchanged with a new one. So the overall one star rating is for such a worst performance from Apple. I wish Apple had done enough testing before putting the product into the market. The new one I got today is so far running fine without any problems. I will write a review on it soon.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returning mine this week

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After owning several mac products over the years this has definitely been a disappointment. I purchased my new imac approx one week ago and was getting so frustrated when I was accessing the internet because it was soooo slow (even with my ipad right placed beside it was browsing the web quick). After googling the problem I had it seemed as though I was not the only one and this was a problem that many people have been having. I am preparing myself for all the unnecessary work thats to come (buying a new item, transfering all my data and boxing the imac up to return)

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    best buy lost a customer for life

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 weeks after purchasing this product it was time to dump the 1000 pictures. First sd card reader did not work. Fine tried to hook up camera nothing. 1 hour w/tech sport, must be my sd card it needs to be formatted. took it in to store geek said it will take 2 to 3 week for repair but it must be my camera,not compatible w/mac. Well after stewing for a day, i returned the iMac to store and drove 50 miles and went to apple store. Guess what sd card works, and camera works. Once my credit card is paid off i am done with this store

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    poor service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good for the store in Hyanis Cape cod Ma. They didn't set up the apple like I wanted ie open up in aol. not done i ended up customizing many items myself. I now have 3 apples and love then but not the service i received from best buy. this is my second response of poor service from best buy. i would have thought someone might have responded with an inquiry but nothing ! I would recommend the apple but not the store

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defective iMac...returned to store.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm probably the only soul on the planet that purchased a brand new, defective iMac. I was really looking forward to making the switch with my PC. I'm thankful that Best Buy gives you a week to return a product. The jury is still out as to whether I want to try again...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wish I had bought another Windows PC.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is no different than a Windows PC. It freezes up and you have to turn off the power to reset it. Not what I had been led to believe an Apple product was like.

    No, I would not recommend this to a friend