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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 911 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the 27" iMac's large screen size and ease of use. Many appreciate its performance and elegant design, while some found the RAM upgradeable, a significant plus. However, the high price point and the performance of the Fusion Drive were common concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 911 reviews
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent great 5k quality looks awesome easy to use Fast

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    very fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very fast and easy to use. would recommend good monitor

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Screen size

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, fast 5K beautiful display, fast performance.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    the iMac w/27 inch screen is exactly what I needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been Mac users since the 1980's which means we have gone through many upgrades, along with Apple. This computer is all the advertisements claim - and more. Best Buy delivered as promised, with absolutely no hassle on delivery date, pick-up schedule and staff member at the curb with the package as promised.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 4 out of 5 stars

    apple product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the retina display is beautiful and it makes picture editing a breeze. Set up is minimal just plug a cable to the back of the mac and your in apples operating system with in minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. ease of use and great performance

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Compact

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice and compact - good quality screen - took a while to get everything set up , it wouldn't recognize the username and password so we had to reboot multiple times, apple keyboard (2 different ones), and a logitech wouldn't work completely - so had to get a forth keyboard for all key's to work.. but overall good system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Built to last

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace our 9 year old 21.5” iMac. We were very happy with the old iMac which lasted forever with little to no hassle from malware which plagued all our previous Windows PCs. The main reason we replaced the old 21.5” was to get the larger 27” screen (my eyes are not as young as they use to be). There was no debate on going with another iMac. Looking forward to 10 years with this new one. Also the process of moving all files from the old to new was very simple using Time Machine. It was an overnight process. I started it, went to bed, and all was done when I woke up in the AM.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Speed

    Rated 5 out of 5 stars

    Very fast and sleek!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and sleek! I love everything about it..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new iMac with the 27" Retina5k display!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase could not have been easier! Ordered from BB's website and it was delivered to my house a few day's later. Box had no stickers or markings that identified it. Inside was the original sealed box from Apple, one cut of tape and it opened right up. Contacted Apple Support (free 90 days) and got help transferring files from my 9 yr. old Mac mini. No problem getting it up and running. I chose the least expensive model with the 27" display. I don't move big Data files around or do video editing so my needs don't require anything more. This new model iMac is a work of art and functions perfectly. New OS is integrated with my iPhone and offer features I didn't know about. Very happy I chose the iMac instead of a 2 pc rig. Also like the headphone jack that allows for audio output into my 2ch Cambridge speakers/with subwoofer. Great display, great integration. 10 out of 10!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for school

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Apple and I made a great decision when i bought this computer. Super easy to install and great for school. I have no issue with the computer so far. It was a bit complicated when trying to connect to my printer. Once it was connected via Bluetooth it’s been smooth sailing.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Speed

    Rated 5 out of 5 stars

    Apple desktop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!! My daughters also enjoy it for school work

    I would recommend this to a friend
  • Pros mentioned:
    Design, Speed

    Rated 5 out of 5 stars

    Amazing design!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving it so far. It looks super sleek and its fast!

    I would recommend this to a friend
  • Cons mentioned:
    Fusion drive

    Rated 5 out of 5 stars

    Big Beautiful and Powerful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a little worried about the fusion drive as it’s a mechanically drive in 2020. I do have an external SSD hooked up via TB3 to by pass the drive for my photos library to get some speed, but the fusion does a good job of keeping things I use often on SSD and it does prove fairly fast for a mechanical drive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The best computer your money can buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple iMac I got from Best Buy has been a joy to work with. It is of sound and excellent quality all-around. And along with having the ease of set-up and use, one couldn’t get a better deal. Retina 5K display is beautiful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Switched from PC to mac

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit daunting making the change. Was really lost the first few days. Library had no helpful books, son-in-law saved the day. Geek squad came to the rescue with data transfer after a week or so. Still learning thanks to “Missing Manual” book. Very responsive and am finding the changeover doable for someone in the 4th quarter of life!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My first iMac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice desktop computer. We’ve had iPads and iPhones for years but finally had to replace our desktop. We had a HP all in one but decided to go with the iMac for all Apple electronics. We have no regrets. Very easy to get started and transfer everything from the old desktop. No regrets so far.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    I love the large, bright, full color screen.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second 27" iMac. It is so hard to go to work and work on my smaller screen. The difference in color resolution is what makes me love the iMac so much. You can successfully use many different computers, but the richness of the iMac just makes it a more pleasant experience.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great computer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time owning a iMac computer, very easy to use. My family and i have iPhone so I decided to go with iMac, being that I would potentially have to work from home or kids doing school work due to crazy pandemic. But overall 10/10 would recommend. No problems with it!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great computer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my daughter who is into photography and also basic computing. This was the one she wanted. After some research I learned enough about iMacs to pick out the right size for her. The larger screen was recommended because she is into photo editing.

    I would recommend this to a friend