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Customer Ratings & Reviews

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$339.99
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Comp. Value: $399.99

Customer reviews

Rating 4.9 out of 5 stars with 5040 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers commend the 7.9-Inch iPad mini (5th Generation) for its size, ease of use, and excellent battery life. Positive feedback also highlights the device's lightweight design and generally good performance. While some users wish for more storage options, the screen quality is frequently praised. A few customers noted that the design could be updated.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 250 Showing 4,981-5,000 of 5,040 reviews
  • Rated 2 out of 5 stars

    Unsatisfied Customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t work seem like someone already used it I very upset

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waiting

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Order was shipped on 9/9/21 with a non working tracking number. 9/17/21 still haven't arrived and tracking number is still not working. Upon order shipment apple care was activated. I feel cheated out of however many days it'll take to receive the ipad!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Get a better ipad

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life was so bad it would only last 4 hours

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Just Died! Bought on July 7 2019

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m seriously so disappointed. All that Apple talks is about quality and technology. And seriously didn’t last 6 months. I’m shocked!!! I have never dropped this IPad. Horrible quality zero durability.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I did NOT buy any Apple product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whoever bought this using my phone number or email did it without my knowledge or consent! I will be checking my financial accounts very closely to look for other signs of identity theft!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No help Ipad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We returned the iPad and went to Apple store and purchased a like iPad and they helped transfer our data from old IPad to new one. Very disappointed withBest Buy.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never go to bestbuy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst service ever, I will not return again. Pickup was suppose to be max of 10 mins and it took them 2h. No one should ever to go bestbuy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    A Headache

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After much frustration I still can't get it to work right. Not everything transferred over from my old iPad. Sorry I bought it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    iPad Mini 5th Generation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great iPad! Never had a problem. We’ve had it for 3+ years. Everyone gets to do what they need to do without a problem. Battery lasts long when fully charged.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Can't use It.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad will not transfer info from my old one to the new. Was told differently when I purchased it. Now it sits in the box.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mr

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased iPad Mini 5. Was defective when received. Will be returning to a store for replacement.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disgruntled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was delivered on time so I cancelled the order. I’ll get the iPad somewhere else.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect size, works great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this IPad for several years now and have had no issues. I watch videos on it all of the time and the battery lasts.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    B.J.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't been able to use it. Direction are in tiny print. Wasted my money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor volume

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Volume is to low. Already tried settings to the max.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Slow delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Told it would arrive on Monday. It’s Friday and still don’t have it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great for art

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this for drawing and I absolutely loved it. It’s the perfect size and is great for art creation. The only thing I would change is having swipe on the keyboard.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I still cannot figure it out...so will come in soo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again, my iPad is not working...nor is the tipping piece...so again when I have time I will come in!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    iPad Review

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPads stink. No need for any more devices in the world!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Thievery

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It never worked right- it works only if the charger is in

    No, I would not recommend this to a friend