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Customer Ratings & Reviews

Your price for this item is $489.99
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The comparable value price is $699.99

Customer reviews

Rating 4.9 out of 5 stars with 7696 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

99%would recommend to a friend

Customers are saying

Customers frequently mention the excellent camera quality, ease of use, and the screen size as significant advantages. The lightweight design and strong performance also receive considerable praise, along with the ample storage capacity and good battery life. However, some customers find the price to be a drawback. A few also expressed a desire for more RAM and memory options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 132 Showing 2,621-2,640 of 7,694 reviews
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Very Fast! More split view would be nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very efficient device, but I really wish there was more support for split screen multi app usage. I know its mostly up to the app developers, but I'm sure Apple doesn't exactly make it easy either. Regardless, definitely the best and fastest iPad out right now.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Ipad pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service was excellent at Best Buy they go out of their way to help I would recommend iPad Pro 9.7 good size and fast processor

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open box discount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open box discount price was best I found and iPad Pro was in fact same as new excellent in store service and explanation of price and product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Workhorse Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since getting my iPad Pro 9.7 in December, I have found that the device can truly replace a laptop for the majority of my work activities. I use pages to draft up documents for the classes I teach - the addition of latex support for entering mathematical equations made the device more useful to me. I also have my attendance and grade books established in Microsoft excel which gives me the flexibility with the iPad to have them available without a large hardware footprint on my desk. All in all, it was a great investment!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Replace IPad mini

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was worth the money. I wasn't sure if I should go with the 12 or 9.7 but, for me the 9.7 is the perfect size and so many more features

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Very fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal. Much faster than my previous iPad. Staff members were very helpful in explaining a couple functions that we were concerned about.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent Tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had several iPads in the past but this iPad is the best to date. It is fast, has excellent color qualities and movies Stream perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonder IPAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great very happy with this IPAD it linked up with my Phone as soon as it came up. Battery Life is excellent, not to heavy or bulky.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great for all ages!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it everyday! My 2 year old loves it and I just convinced my mother in law to get the bigger 12.7 inch version. A new must have in our home!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Just what I wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPad Pro is a replacement for an original iPad. Nice new display, slightly smaller size and greatly enhanced speed lead to this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I updated to this from my iPad Air and I am very glad I did. This is a very impressive tablet and I think it could almost rival the surface.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I love my iPad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. So very easy to use. Because it is portable the iPad goes to all my appointments. Keeps me entertained in the waiting rooms.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    great tool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I debated between Surface Pro and this but I think this is more useful and a lot cheaper overall. Very fast and the display is really nice.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Awesome iPad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPad was the perfect size for me, my wife got it as a gift and I absolutely love it. Bigger than the iPad mini, but not too big.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Almost like a PC!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don't do much at home but need a computer to search for things l, read books, listen to music then this is the device for you!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this to my grandson, who loves it -- and uses it to text me all the time. (He doesn't have a cell phone and now he feels empowered!)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPad ever.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best iPad ever. I traded in an older iPad2 and received a gift card from Best Buy which I used toward the purchase of my 9.7 iPad Pro! This iPad is lightweight, thin and has beautiful screen resolution. I also purchased an Apple Pencil to use with it and it is a great accessory! I'm glad that Apple decided to make the 9.7 version. The larger format was too big and felt awkward to hold. I highly recommend the 9.7 iPad Pro.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 4 out of 5 stars

    Great IPad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new iPad is much lighter and faster than my previous iPad

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used to have an iPad Air and loved it. Just purchased the Pro and love it too! Very light plus I was able to use my old iPad Air case.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great product!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device was purchased to replace a much older iPad. What a vast improvement. Excellent picture quality, lightening fast and very responsive.

    I would recommend this to a friend