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Customer reviews

Rating 4.9 out of 5 stars with 744 reviews

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99%
would recommend
to a friend

Customers are saying

Customers express satisfaction with the 9.7-Inch iPad Pro's screen size, ample storage, and lightweight design. Many appreciate its ease of use, performance, and camera quality, while some find the price to be high. Positive feedback also highlights the device's memory capacity and battery life. A few users mentioned challenges with the power button.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 744 reviews
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    best iPad yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is our sixth iPad...thought about getting the full sized iPad pro, but just too big...this item has great hardware, beautiful display...what is not to like??

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very satisfied about my I pad. It's got 256 gig I got a great deal on it a person pointed me to a two hundred dollar savings. Excellent Best Buy sales women.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    It is everything I thought it would be

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an open box item and have had no issues! It is great! I was able to get way more storage than I thought I was going to get by going the open box route.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm enjoying the iPad Pro 9.7. I especially like the quality of pics taken with it. It is also convenient to take on trips instead of the laptop!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The best ipad to date!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how smooth the graphics are. battery life is also great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    powerful laptop alternative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPad Pro has proven to be a very capable replacement for my laptop. I had concerns about the lack of a USB port, but that hasn't given me an issue yet!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 3 out of 5 stars

    Obsolete

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you wanted to buy this 1 year ago, I would say that this is a great product. Now it has become obsolete. The Ipad 10.5 Pro is much better, much faster and better to dual task. I returned my 9.7 and got the 10.5. It seems smaller in size but has a bigger screen.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Best part is split screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So this is my third iPad I previously owned two minis to so this is my third I've purchase .my second favorite part is the 9.7 inch. My second favorite part is the 9.7 inch screen for the pro .thought I would miss the smaller size but I like it because it's bigger and I can watch a full length movie and it looks like better than my TV at home

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Nice iPad pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the features and storage on this iPad. Works great with or without a keyboard case. Like the new features it provides for an iPad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ipad. The extra items for the iPad is a grea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product very easy to use. If your going to get the iPad air you are better off upgrading to obtain additional items that work with the iPad pro

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice purchase Happy with all the features and quality of the item very light fast and as expected for Apple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been and apple guy since the iPhone 3GS and every single new apple product I've purchased has worked flawlessly. This iPad Pro is no exception.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad is wonderful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always liked iPads but upgrading from my 16 to a 256 was the smartest thing. Don't eat an old iPad. Trade it in! Super easy and so worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    huge improvement over my last iPad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The retina screen on this iPad is very clear and so easy to read. It is also lightweight which is why I bought it. It should be great to travel with.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great Ipad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the 256 Gb Rose Gold version of this device for my wife as a gift and she loves it! Happy wife, Happy life! It's faster than the others!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love my new Ipad Pro that I recently purchased. I upgraded from an older version of the Ipad and instantly noticed the clearer resolution, the ability to add the keyboard to the Ipad and faster response time. The cost is a bit steep which is why I only gave it four stars. Not sure it completely justifies the price increase.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are a lot cool features on this device and it is very user-friendly. The size is perfect to fit in a bag and travel with, or take to class.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Love the new iPad Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new IPad Pro 9.7 inch. I had an older iPad, wasn't sure I wanted a new one. Boy and I glad I got the new one. It is so much better.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Typical Apple quality and function

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to the iPad family. I traded my 12" for this because of the portability. I love the huge storage space and the new functionality.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Perfect upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had three previous iPads and each one has been better. This one is no exception. I love the iPad Pro in the 9.7 size. Thank you Best Buy!

    I would recommend this to a friend