Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $559.99
Clearance
The comparable value price is $799.99

Customer reviews

Rating 4.9 out of 5 stars with 744 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

99%
would recommend
to a friend

Customers are saying

Customers express satisfaction with the 9.7-Inch iPad Pro's screen size, ample storage, and lightweight design. Many appreciate its ease of use, performance, and camera quality, while some find the price to be high. Positive feedback also highlights the device's memory capacity and battery life. A few users mentioned challenges with the power button.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 744 reviews
  • Rated 4 out of 5 stars

    Excellent product.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an older iPad and needed lots more storage.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Was ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this on sale since the new one came out. I really liked the Apple Pencil part but I found that when I used pro create with just a few layers it would lock up. I returned the product

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I like it !

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it ! I really enjoy writing on with my pen.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No disappointments

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All of my items are working fine with no problems.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    So much for "certified"

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a certified open package. It was supposed to be cleaned and in "like new" condition. When I opened the package the only thing in new condition was the charging cable. The screen was covered in greasy fingerprints and had a passcode already entered. I was able to guess the passcode but when I performed a full reset I was unable to set it back up because the previous buyer had setup find iPhone feature, this disables the iPad until you re-enter the email and password associated with the apple account. Long story short I bought a $750.00 paper weight. After calling customer support they are sending a new replacement.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 1 out of 5 stars

    I like it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working good, colors good,speed of working between apps is quick.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Best iPad Yet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the closest an iPad could get to being a macbook (though still far from being a 2-in-1). It's a convenient for it's size compared to the bigger size that does all the same things. Plus there's more accessories for this size. Multitasking and split screen work much better on a pro than older iPads. Easier to take to work or school than a macbook.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great user friendly device

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first IPAD I have ever owned and I absolutely LOVE IT!! The device is really user friendly and has amazing capabilities. Excellent camera and flash work just like the iPhones. I would highly recommend this IPAD.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Weight
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great... not perfect, but great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a huge iPad fan. I used my last one till it just plain wore out! This time I decided to go for the gold. Literally... Gold iPad Pro 9.7" with 256 memory. And I love it. Pros... it's fast. It's sleek. It's light weight. Great product! Cons... expensive. Not many quality cases available. And having to pay another $100 to get the pen seems wrong. But... nothing in life is free, right?

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Love it over iPad Air 2

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    much better than my iPad air 2, especially with the apple pencil!, can't wait for the keyboard to come in stock! wow! might just replace my Macbook Air..if i did not need for only 2 things i would...Webisite work with Rapid Weaver and Video maybe..I bought the 256gb, cause I wanted more room just in case, and I bought the WIFI Cell Version, will keep it's valueI I hope also..

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Love this iPad Pro

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We couldn't be happier with the iPad Pro 9.7 inch. The screen is incredible and it's processing speed far surpasses our previous iPad. The Pencil is a must have addition, my son loves using it for drawing and other activities .

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Weight

    Rated 5 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new 9.7" Ipad Pro. Easy to use and light enough to carry around.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    AWESOME

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the updated camera and the faster A9 processor.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    iPad Pro: A worthy upgrade

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been using an iPad mini for a number of years now and since it has been showing it age in In terms of being able to fill my need I had been looking towards the iPad Pro as a suitable replacement. The iPad Pro is a worthy replacement for anyone who is looking for the latest and greatest offering from Apple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Apple products

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and set up. Works and feels just like my iPhone. No learning curve! I would expect no less from Apple. More expensive than just a regular tablet but worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Another Great Apple Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPad is basically a hot rodded ipad standard. The difference in cost gets you a faster processor and double the memory. The wife loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    iPad pro

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic iPad better than my air 2 fast great colours impressed. Now need a pencil

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    iPad Pro 9.7

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is fast and more than I ever expected. Love the colors and how outside you can see the screen. Love it

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great iPad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my iPad. I am glad I got the upgraded one as it is now my go to device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open-Box Purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple has wonderful products, but I wanted to save some money. Best Buy had this iPad Pro 9.7 on sale and several open-box units were available at an even cheaper price. The unit I received was in excellent condition and matched the Best Buy description. I'm very satisfied.

    I would recommend this to a friend