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Customer Ratings & Reviews

Your price for this item is $419.99
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The comparable value price is $599.99

Customer reviews

Rating 4.8 out of 5 stars with 5661 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the 9.7-Inch iPad Pro's camera quality, ease of use, and screen size. Many also appreciate its light weight and performance, along with positive feedback on battery life and speakers. However, some customers find the price to be high and express concerns about the storage capacity and memory. A few users also mention limitations related to the device's RAM.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 157 Showing 3,121-3,140 of 5,661 reviews
  • Pros mentioned:
    Speed

    Rated 3 out of 5 stars

    Its an iPad....not a laptop replacement.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the 9.7" iPad Pro and the Apple keyboard. They are a great pair but definitely not a laptop killer. It does have plenty of horsepower and combined with the Apple pencil its a pretty sweet setup. All in all though, not a whole lot different than any other iPad I've owned...and I've owned most of them. A little thinner. Battery doesn't seem as good but I think that's due in part to the Apple keyboard drawing it down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple products always perform unbelievably great. I switched over from windows pcs, tablets and android phones to Apple products and could not be happier. OS X and iOS all work absolutely great. I would never go back to windows or android.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Daughter Loved It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this for my teenage daughter and she loved it. She uses it for all the typical stuff - videos, text, etc. However, she has really enjoyed using the iPen to make new drawings and artwork. We have an aspiring artist on our hands now!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Device at Amazing Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 9.7" ipad pro is a great device that Best Buy put on sale after Apple's introduction of a 10.7" model. I have never bought Best Buy before but had a great customer experience with free shipping. I am very satisfied with this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great upgrade to the iPad line

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas gift, used to replace an older iPad. It has been a welcome addition to our household. It's ideal for all manner of Internet use, from email to surfing the Web to acquiring general information. Was glad I caught it on sale!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to grab this fabulous iPad Pro for $499 which is $100 less than the original price. That was indeed a good deal. I received the product within 2 days in excellent condition. Couldn't be happier more. I highly recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This one was for my husband

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an IPad Air 2 purchased last year. My husband was using the IPad 2 and it was getting too slow. We were just going to purchase him an Air 2 but the Pro was on sale and it made more sense to just go with the newer version. He's happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal from their open box cabinet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like new and works like new. All the original stuff was in the box and certified by Bestbuy with a new warranty. Fits into my old apple air case with no issues. Always check the open xox deals before buying your next computer or tablet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my iPad pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own several apple products and have found that the new iPad Pro 9.7 far exceed my expectations. I use it all the time for everyday activities. I highly recommend that anyone who is in the market for a tablet to consider this one as a first choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Traded my 16gb air 2 for a 32gb iPad Pro. Love the improvements and added storage. Got a good price on my trade and nice discount during Black Friday on the iPad Pro. Could not pass on the deal from Best Buy. Great people, very knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    An improvement over my original iPad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An improvement over my original iPad. The 32 Gb of memory is nice, the processor is notably faster and the display is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally had the 12 inch iPad Pro but it was too large and heavy to carry around that it stayed at home 90% of the time, decided to sell it and get the 9.7, no regrets! has all the features of the bigger 12" and even a better LCD screen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tablet for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't need much memory for my tablet use, so this is the perfect tablet. I stream all my music and movies and only need space for pictures so 32GB is more than enough. I enjoy the charging feature through the smart connection as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband got one from Bestbuy last year when it first came out. He liked it very much and highly recommended it to me. I got one recently with nice discount and it worked very well. I usually use it with apple pencil to take notes.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPad Pro is a great improvement from previous iPads! Insane picture quality. Only con is it still does not run adobe.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great iPad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the new iPad it has a lot of new features that I love. With the extra speakers you can hear it so much better to.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great iPad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPad has all the same features as the older generation but a much better camera on it. It has a lot more memory as well

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great iPad for any age

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the speed and convenience of the iPad Pro. Works great as a backup laptop. Pairs perfect with iPhone and MacBook Pro.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPad Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I saw this item was on sale on Instagram. When I saw pro I automatically assumed the 12 inch screen and it was the 9 inch. I decided to keep it and works well and it's easier to transport as oppose to the larger screen iPad Pro. I gave it four stars because it appears to be smaller than the other iPads I've had in the past that weren't minis. This iPad appears to be a cross between the mini and iPad. It's not too small and it's not too big. Also, it seems to take longer to charge.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fun iPad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an earlier iPad Pro model that has since been updated. It is still a good machine and definitely worth getting.

    I would recommend this to a friend