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Customer Ratings & Reviews

Your price for this item is $419.99
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The comparable value price is $599.99

Customer reviews

Rating 4.8 out of 5 stars with 5661 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the 9.7-Inch iPad Pro's camera quality, ease of use, and screen size. Many also appreciate its light weight and performance, along with positive feedback on battery life and speakers. However, some customers find the price to be high and express concerns about the storage capacity and memory. A few users also mention limitations related to the device's RAM.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 264 Showing 5,261-5,280 of 5,661 reviews
  • Rated 4 out of 5 stars

    good ipad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my ipad,its has a lot of features, I like that it has a lock, but there should be e feature to close out programs after you open them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to replace an original iPad mini - does the job, but no remarkable difference. Am looking forward to using it with the iPad pen.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an iPad Air 2 but the touch screen went after two and a half years , which is pretty bad considering I've had a original iPad which is still working? Talk to apple and they gave me the run around on hold, switching me from rep to rep with no resolution. So I just went out and got the pro . So far the only complaint I have that is does not come with any instructions, online they want to sell you a book!!! How sad for the price!!!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Smooth running

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's actually not that bad for the price being paid for. I liked it and I liked the programs it had, it helped me a lot with my classes.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice IPad - over priced; typical Apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased iPad PRO for my wife as an upgrade to 1st gen IPad. True to Apple, unable to upgrade the iOS on earlier iPad which still can't handle javaScript, forcing upgrade. To-date, unable to download Xfinity-provided Norton Security on PRO for Internet security. To be fair, I am a Microsoft Windows PC die-hard. Desktop is 10 yrs old and still runs MS Windows 7 PRO and current apps. Laptop is 7 yrs old running Windows 10 - no problems.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Thin and Light, Pretty Color iPadPro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPadPro was for my wife. She likes the thin presentation, and the Rose Gold color is her favorite. Got it at a great price too!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to upgrade my son's older iPad. Found one somewhere else at a cheaper price & Best Buy matched it. So far it's performed beautifully.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as an upgrade. I like it, but not sure it was worth the $. It is thinner, but I can't tell a big difference in the display

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Camera in this iPad Pro is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've seen some photos that was taken from other iPad pro's and I think it looks so clear and real.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is the best ipad that I brought.i had ipad mini,ipad mini 2 ,and ipad mi4,now ipad pro ,can not compare totally diference.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Enjoy the new features the pro has

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Traded an iPad Air 2 for the pro. Not much difference but I do enjoy the pro more. Faster response. Have 4K recording which is nice

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sufficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To start off, I have to say I am not loyal to any brand. I have devices from different platforms, depending on my use case. This iPad Pro 9.7" is useful for general everyday tasks but lacks advanced file system functions to make it a truly productive tablet as with Windows tablets. Good to play around, not so good to work with. I would have gotten the surface pro but I already have a very thin and travel friendly laptop.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    There are battery issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to replace this iPad once and have had issues a second time with the battery not charging. A friend also had the problem. When she took it in, the Geed Squad guy rebooted it and it works again. I did the same when my second one stopped charging, and again it started working. Both of our reactions to this is that we should not have to do this to get it to charge. We will both take it back if it happens again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bargain iPad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent choice of entry level ipad and for people who want to experience iPad or iOs for the first time around.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love iPad Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    new iPad pro 9.7 WiFi is an excellent upgrade with multi tasking and fingerprint reader. Still missing apps targeted for Ipad pro.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only negative I have is advertisements within games stay on the ads website sometimes even after I closed them from inside game.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always purchased Apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Miss the photo adapter that had been part of my iPad 2. Why can't one purchase a wireless power connector for an Apple iPad?

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple iPads are great. There are a lot of apps and songs to choose from. I would recommend getting more memory if you can.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very easy to set up and start using

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great alternative to a desk top if you are surfing the web or paying bills etc. And get tired of using phones

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wife loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife was tired of having to use her laptop while sitting in a chair. This solved the problem. Happy wife, happy life!!

    I would recommend this to a friend