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Customer Ratings & Reviews

Your price for this item is $419.99
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The comparable value price is $599.99

Customer reviews

Rating 4.8 out of 5 stars with 5661 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the 9.7-Inch iPad Pro's camera quality, ease of use, and screen size. Many also appreciate its light weight and performance, along with positive feedback on battery life and speakers. However, some customers find the price to be high and express concerns about the storage capacity and memory. A few users also mention limitations related to the device's RAM.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 274 Showing 5,461-5,480 of 5,661 reviews
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good.........but using long time battery is hot

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    my ipad it's so good we loved it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's also good, for takin it to places in your bag

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    will be great on mini option...to carry ..thank you

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Apple product. Would recommend to others.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product, just the price is a little high.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good ipad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPad pro 9.7 features the brightness most avance

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple, very good quality and design of the product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best iPad ever. Highly recommended to everybody. !

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as awesome as everyone says

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the screen is a little harder to look at and text can blur a little due to a function where refresh rate changes to save power.... I prefer the Air 2 even though it isn't as fast. Also the true color didn't ever look quite right on the 9.7 Pro.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Apple product-always a ripoff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is for my son who loves to use apple products. To me buying an apple products are always a ripoff. Customers pays hundred or thousnads over the time they own an apple products and company makes billions by ripping off customers.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Check terms/items carefully

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this on sale-they forgot the charger that was included. So I took it back in less than 24 hrs&bordered on line.Store told me $35 restock What???new ch/not written anywhere. A very nice cs rep did not charge me. Be careful!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 1 out of 5 stars

    I quite like my new I Pad, but there are some

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my Kindle with the new I Pad. . I hoped it would be easier to use for some of the things I like to do. So far I'm experiencing mixed feelings. The size of the screen makes viewing much easier and more pleasant , but it's size makes it heavier and harder for me to handle. I have had psoriaic arthritis for over 50 years and my hands don't function as well as they used to. It is difficult to manage if I'm in bed. It is complicated by the case I bought for it. Otherwise, I love it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don't spend the extra money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not buy the pro again. Other then smaller size the pro is the same as my old iPad2. The big reason I got the pro was to be used with the Apple Pencil, the pencil was another waste of a100 bucks.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Yawn

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great and sounds great. Is it that much better than the previous generation? No way. Save your money unless you're hung on the sound, the camera, and the toy pencil. Cheers!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Purchased for Parents: Not Extremely Pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced an older ipad my parents had for performance reasons. The results weren't as pleasing due to no significant speed changes and what Apple did to newest iOS software.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 1 out of 5 stars

    Great Ipad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent battery, very fast compared with Ipad Air 2 or Snsung Galaxy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I love my iPad Pro... but seems to freeze up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an IPad Air before and I loved it... this IPad Pro just has been freezing up a lot for some reason... very irratating

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good product, Price is too high

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good product. It replaced my kindle. Pencil is very sensitive, but not that great. Microsoft Surface 3 pro is better.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size, Speed

    Rated 5 out of 5 stars

    The GOLDEN TRUTH!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a Graduation gift from my Grandparents. I originally wanted to buy it my self but my pops surprised me. I was between the 12 inch and the 9.7 inch. I was going to buy the bigger iPad but as I use the 9.7 inch I keep falling in love. Going from the air to the pro was a big change and it was for the better. The pro is faster, brighter, smarter, lighter, etc. I also got the pen and the 9.7 inch otter box in which I love. The pen is amazing. I would recommend this iPad to anyone. It's also great for school students like me. Easy to carry and very easy to do work on. Please think about getting the 9.7 inch iPad Pro!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointing experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was overwhelmed upon opening this as a Christmas gift. This would replace my previous iPad that I truly enjoyed and had served me well.got the Geek squad invite for setup, so I took my new item from its box merely to charge it in preparation for my set up. Plugged it in, allowed it to charge to 100 percent and fulfilled the request for my fingerprint recognition. Everything seemed to be in order until the next time I turned it on and was asked for the pin- I never set up a pin and as a result my iPad was disabled. Went to the geek squad, after paying for the Apple Care service plan- I was told that nothing could be done. I volunteered to return it- and was told Best Buy wouldn't even refund the purchase price on a disabled iPad. I would need to take it to an Apple Store. I did this, on a weekday, and after 5 hours of waiting on a very uncomfortable stool,, finally got the iPad unlocked.the WORST service experience of my life. My prior Apple experiences had been vastly different. Truly disappointing and not at all a "good value" purchase

    No, I would not recommend this to a friend