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Customer Ratings & Reviews

Your price for this item is $419.99
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The comparable value price is $599.99

Customer reviews

Rating 4.8 out of 5 stars with 5661 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the 9.7-Inch iPad Pro's camera quality, ease of use, and screen size. Many also appreciate its light weight and performance, along with positive feedback on battery life and speakers. However, some customers find the price to be high and express concerns about the storage capacity and memory. A few users also mention limitations related to the device's RAM.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 5,661 reviews
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Apple just keeps getting better!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the first iPad mini and ware very pleased. A while back Apple updated the iOS on the iPhones and iPads and this original iPad mini would not! We called Apple and they informed us that is correct. The model we had would not up-date. To make a long story short all was well, just not latest technology so we up-graded to the new iPad Pro 9.7. We love all the new features it has as well as the excellent screen improvements (much easesir to view and read). A great size also.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the iPad pro for my wife for Christmas. Previously had an iPad 2, this is by far faster and much lighter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bigger is better!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am an Apple person, so when I was in the market (years ago, for the first time) for a tablet, of course I wanted an iPad. The only trouble, though, was that the only versions available at the time were the older styles that came only in the 9.7". That just seemed huge to me at the time and I wanted something more compact, something I could easily carry in one hand, something I could throw in my purse, something that wouldn't be as cumbersome or as heavy as the larger tablets. So I went with a Nook, and while the size was perfect, it didn't take me long to figure out that it just didn't do all that I wanted it to do...it wasn't an iPad. So when the iPad Minis came out it was love at first sight. I bought one, took it everywhere with me, read on it, watched Netflix on it, surfed the internet....heck, I even named it. That's why when the iPad Pros were released in the 9.7" model, I was surprised to find myself looking at them with longing. I felt like I was cheating on my Mini. I thought to myself, "Self, This is exactly what you didn't want to begin with, so why are these darn things so alluring to you now?!" And then I bought one....and it's love all over again. The 9.7" Pro is surprisingly light, even with an Otterbox case on it. And while it may no longer fit in my purse, I still find myself enjoying all the same activities I enjoyed on the Mini without feeling like I am lugging around a brick, as I thought would be the case. I love the screen resolution (Netflix is even more enjoyable now!), typing is easier with the larger keyboard, and I also have found a new hobby in the drawing apps that take advantage of the larger screen and awesome display. I am so glad I took the plunge with the larger iPad and my Mini has now been passed on to my husband, so at least she is still in the family. Now I just need to come up with a name for the Pro!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    So Convenient!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it so much! It's not only a awesome product but I love the Rose Gold color it comes in it makes it so elegant and just beautiful for us women! It has everything i need with a beautiful picture so bright and vibrant and I get to FaceTime with my 3 year old nephew who lives far away. It's so thin even with the keyboard which folds over it like a protectant cover for your screen!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    The pencil makes the pro great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the display, battery life, size and overall fit and finish. Nothing in the way of cons, it works and works well

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Weight

    Rated 5 out of 5 stars

    Great for work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPad is great to carry In my purse. It's convenient to take out when necessary. Perfect size and lightweight!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great I pad, my young sister was happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a birthday present for my 8 year old sister and it works great . The speed and battery life are a big plus.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    New Tablet for Me!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful tablet. Works very fast. Sleek design. Easy to navigate and it syncs up with all of my other apple products.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Best IPad Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight. Has all the office apps. Very fast. A good replacement for laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Good upgrade.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third iPad. With the optional keyboard it serves the purposes of both productivity and entertainment. For my uses, the size is perfect. I anticipate using it for quite some time. I have purchased both a screen protector, a case and Apple Care. having damaged a previous iPad (babies learning to walk don't always distinguish between the floor and anything lying on the floor.) The 32GB capacity seems just right for me, as long as I can save photos and music on iCloud.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    So long laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hated having to pull out my laptop at home when I needed to do something on the web that required a little more power than my phone. Having to wait to boot it up just to hop on the Internet was a pain. Decided to upgrade from my iPad 1 (yes, the original), as it was just collecting dust. Love the new iPad pro. Feels like I'm using a high-speed computer, but with the quickness of a tablet. Running full office products is great. Time for my laptop to start collecting dust now.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Love Apple products!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use, very light! I've always been happy with all purchases made at Bestbuy. They have the best deals.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    iPad Pro 9.7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this iPad! I had an older one. This is faster and lighter. I like the color and it's fun to use.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device. Fast and simple. Years later and it still competes with the newer offerings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Apple Device, Like usual

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from an iPad Air and what a great performance difference it has been. Also enjoying the quad speaker setup.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tablet. Amazing screen and amazing battery life. I would go for a bigger size though as this one fills up fast.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Speed

    Rated 5 out of 5 stars

    Just right.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was exactly what I wanted. Better speed and picture quality. Easy to transfer apps and pictures from my old ipad

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Speed

    Rated 5 out of 5 stars

    Perfect gift!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gift for my wife. Has a nice front and back camera and fast response.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Speed

    Rated 5 out of 5 stars

    Beautiful screen..powerful quick..ios ecosystem..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what you expect from a modern day ipad..power..speed..great screen and speakers clear and loud..great device

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Another great ipad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the price. Excellent sound system and camera.Fast and functional device.I bought a second one for my kid.

    I would recommend this to a friend