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Customer Ratings & Reviews

Your price for this item is $419.99
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The comparable value price is $599.99

Customer reviews

Rating 4.8 out of 5 stars with 5661 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the 9.7-Inch iPad Pro's camera quality, ease of use, and screen size. Many also appreciate its light weight and performance, along with positive feedback on battery life and speakers. However, some customers find the price to be high and express concerns about the storage capacity and memory. A few users also mention limitations related to the device's RAM.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 5,661 reviews
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size, convenient to use, all the features I wanted

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend. Ease of use and great screen.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Awesome iPad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my iPad Pro 9.7". I got a fantastic price on it from Best Buy and ordered online to pick up in store. Smooth and easy transaction. The tablet is a perfect size. Not too small not too big. Great screen resolution for pictures and video. All the bonuses of the Apple functionality and apps. Love it and highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    good size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Own both the big and the little iPad Pro......the smaller one is more likely to go out the door with me to the coffee shop than the big one. Easier to read a book on too.....basically it does all the same functions as the big dog but sometimes, smaller is better.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Speed

    Rated 5 out of 5 stars

    Great ipad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice camera very good puctures very fast processor

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Speed

    Rated 5 out of 5 stars

    perfect size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size makes it totally portable. Love the speed.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Speed

    Rated 5 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device. Very fast. Very slim. All around great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to use And its thiner, love the color And faster

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Speed

    Rated 5 out of 5 stars

    Great product for the novice and the pro.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast processor, fantastic sound, great image resolution

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Speed

    Rated 5 out of 5 stars

    Nice iPad!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife love this new iPad Pro. Faster and nice sound!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iPad will not replace your Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great iPad but it will not replace your computer. I enjoy the new speakers and Apple has reduced the screen glare. Also like the keyboard and the pencil.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Weight

    Rated 4 out of 5 stars

    Great upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved my ipad 2 upgraded after my daughter broke the screen in multiple places, iPad Pro is so light but did not sacrifice quality it's replacing my way outdated notebook as well.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great I pad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, very easy to use. Takes great pictures

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad Pro Deal Too Good To Pass Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not pass up the iPad Pro 9.7 at the closeout discount pricing. Have not been disappointed. Love the smooth as butter feel, but does jump when scrolling through text, etc. Love the split screen ability, slight glitch when typing on the letter "i" in one particular App where the page jumps to another App - had to type on the corner of the letter not directly on center for it to type correctly. When not using split screen the Key for the letter "i" types correctly. Still have not found the ideal fitting case for the 9.7". Some cases advertise that they are for 9.7 Pro and iPad Air 2, but the Pro seems more slender ... Hmmm?? Overall, glad I purchased it. I have been using it for about a month now. Purchased iPad 2017 at the same time and besides the unlaminated screen of the iPad 2017, I could be happy with it just as well. I do not use the Apple Pencil as I have no REAL need for it except to play around with the Pencil. I am typically a Windows PC, Android user, but 2 years ago I went with an iPhone and now the iPad and I really like the OS and how it syncs across devices.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazingly. Great screen size. Overall awesome

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best iPad I've owned great speeds and great battery

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    IPAD PRO

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything that I expected. I'm glad I went with the Pro because it has the faster processor and the most current software. No issues at all since I purchased it. A little surprised that Best Buy would not transfer my Apps from the old machine but they directed me to the Apple Store who had no issues transferring the items.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Lightweight fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new updated version. Lightweight and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Speed

    Rated 5 out of 5 stars

    Awesome product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great display Easier connector Faster innards Love

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am new to Apple and coming from Android -Samsung , to be more specific. I really like the tablet's design.The software is great although it's taking me a while to get used to it but no biggie. I love that I am able to have 2 screens open at the same time and the battery life is awesome.Overall I love my IPad, no regrets.

    I would recommend this to a friend