Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $419.99
Clearance
The comparable value price is $599.99

Customer reviews

Rating 4.8 out of 5 stars with 5661 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the 9.7-Inch iPad Pro's camera quality, ease of use, and screen size. Many also appreciate its light weight and performance, along with positive feedback on battery life and speakers. However, some customers find the price to be high and express concerns about the storage capacity and memory. A few users also mention limitations related to the device's RAM.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 5,661 reviews
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Nice technology

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good performance, quality, price and/o weight

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Very Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ipad is very awesome. very light, easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my iPad Pro even better than my Air 2. Even though it's the same size as the Air 2, I like the extra features it has. The screen beautifully brighter and especially True Tone that adjust to lighting in my home. Of course I didn't forget the speakers, better when I watch videos. All in all, I love my iPad Pro

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPAD IS AWESOME

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife for xmas. The screen resolution is fantastic and the interface is smooth and fast.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    very good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    liked it just as well as any other ipad. using for retail cash register system so didn't need anything packed with features. Had originally purchased he pro and the sales man suggested returning and getting this one that it would work fine. amazing how the prices have gone down on ipads over the years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Ipad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ipad is easy to use. I really like it, it's a new model and the battery lasts long. I bought this for school work and to take on the go. I got a really good deal on this, it was on sale for 475 dollars for the 32gb and I have the Best Buy college deals and they gave me a 100 dollar discount! Really great product

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Apple does it again

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been wanting an iPad since they came out. When I read that the iPad Pro now has Microsoft office capabilities, I was ready to buy one. The sound is fantastic and the picture and screen resolution is beautiful. Best Buy had the best sale and it arrived quickly. I will continue to stick with apple products!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Just what I need

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 32GB iPad Pro suits me perfectly for the apps I use. The size is just right, as opposed to the Mini that is way too small, and the larger Pro that is too clunky to carry around. Would purchase the same thing again if anything happened to this one.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great iPad for a student and teacher

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE MY NEW iPad. Before upgrading, I used to have the first iPad Air. The screen is much clearer and I'm able to have split views on the screen while working on papers, reading emails, grading, etc. it's also great for entertainment purposes too. Eventually I will get the Smart Keyboard so I can work more efficiently

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great IPad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPad Pro is worth the buy. But as of now I'd wait to get the new iPad when it comes out since this one is about to become the older generation, and once the new iPad comes out this one will drop in price. Other then that this is a good IPad. It works well with the Apple Pencil and with my cloud. Great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Speed

    Rated 5 out of 5 stars

    Gift for my daughter.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She loved it. Fast and very powerful. Great sound.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Speed

    Rated 5 out of 5 stars

    Glad I bought this

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moving from an Ipad 3 to an Ipad Pro. Great Choice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it. Great Sound Quality.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my old iPad 2 with a new iPad Pro 9.7. Best Buy made it easy to trade in my old iPad. The pro has a nicer display and the speakers are great. The one thing I never liked about the old iPad was the lack of volume. I love the Pro's speakers.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Gift for mom to switch to apple products

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. It was a gift for my mom to switch her from using laptops and desktops and having to replace them because of slowing down and constant cleaning out viruses. Now she agrees that the Apple products are worth the extra money for ease of use and longevity compared to her old laptops. great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The IPad Pro is sleek, compact, and delivers a punch with all its features. Plus, the price was a steal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superior Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had highly specked Android tablets in the past and they always performed well for a while. I was looking for something to use in addition to my work laptop and the iPad Pro was an easy choice for great performance and continued support from Apple. The price was excellent too. Thanks Best Buy!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Exactly what a college student (or anybody) needs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for something that I could use a lot instead of my laptop. As someone who takes their laptop around a lot, it gets heavy and it's very big. The iPad has a beautiful, crispy picture and it has so many great features that let me stay organized and finish tasks without my laptop. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best Ipad Pro 9.7

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having owned previous IPads in the past, this IPad Pro purchase was the best choice I have made. Great sound from the two side speakers which were upgraded from previous models. Image quality is next to none with the high resolution. Spend the few extra dollars and go with the Ipad Pro. You won't go wrong

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great iPad replacement.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My original 1st generation iPad was still in excellent shape but was running very slow and crashing. I debated on getting the iPad Pro 12.9 but decided on the 9.7 as a better fit for my usage. What an outstanding piece of goods. It is extremely fast and the clarity is exceptional! I would highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great product, excellent quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the iPad Pro just two days after I placed the order in store. I was also able to use my student discount ($100 off) on the top of the sale price BestBuy offered. So far, I really enjoy my new iPad Pro. I use it for school and work, and I can carry it with me everywhere I go. It is just awesome. Love it!

    I would recommend this to a friend