Customer Ratings & Reviews

Great buy would definitely buy again. Battery life is great sound is very loud how I like it

They are cute and comfortable and audio is great. I wish the headband didn’t slide so much though. I’m constantly having to “tighten” them back up, which ends up being just pushing the headphones into the headband - there’s no way to lock your band in place. It’s not a huge deal but if you plan on doing lots of movement with them on, you’ll have to continue adjust. Other than that, I love them.

The battery issues are so strange. My bose QC35 could last a week with an on/off toggle, but I fear I actually have to leave these plugged in the night before to ensure they are good to go when I need them. The sound quality and the connectivity ease amazing. On this, the last day of my return, I'm going to try and head into Bestbuy and look into a bestbuy warranty or coverage because I'm hesitant of Apple Care.

I absolutely loved these when I first got them. Everything was perfect, sound quality, material and all were top tier. Now not even a full 6 months later, I am starting to feel a little disappointed. The connection is going in and out and they just don't have the same feel that they did in the beginning. Don't get me wrong, I still think these are some of the best quality headphones, I just think they need to fix the small issues. I will definitely be buying them again once they do!

Good headphones, good noise cancelling. Sometimes they may feel a bit heavy but the more I’ve worn them that feeling has gone away

Omg I love these headphones I can block out all that extra noise and they come in my fav color green it’s not cheap but it’s something y’all should totally invest in!!

These headphones has great noise cancellations. I do wish it would be louder but i guess it has something to do with how well the cancellations is. You'll go deaf. Still a little costly.

We have had very few devices that, within seconds, really took our breath away and made us want to purchase it within minutes. They have performed better for us and given great sound quality and user experience, highly recommend.

I really wanted to love these however they are heavy and makes it uncomfortable to wear. The sound is great and I like how the ear cups feel but again just too heavy to wear for an extended amount of time. Not to mention the price tag too. OUCH. I love Apple products but will have to pass on this one. Hope they come out with a lighter version.

The IPod Max headphones are lightweight and comfortable. They have great sound quality and Best Buy has the most competitive price!

I’ve had AppleCare+ for my AirPods Max for 2 years, and I’m really glad I got it. These are premium headphones, so having that extra protection gave me peace of mind from day one. About a year in, I started having an issue with the audio cutting out in one ear. I contacted Apple Support and the process was smooth — they diagnosed it quickly and replaced the headphones with minimal hassle. No extra charges, no stress. The support team was professional, and the turnaround time was surprisingly fast. For a product at this price point, AppleCare+ really pays off if something goes wrong. Highly recommend it if you’re investing in high-end Apple gear like the AirPods Max. It saved me time, money, and frustration.

Best headphones I’ve ever had. Get the silicon covers to protect them. I know a lot of people don’t wear them with those on but I know any nick would bother me. You absolutely CAN workout with these. No matter how much you sweat. They are easy to clean if perspiration get into them but I have yet had to do that and I’m a guy who sweats. The detachable ear cups were made for this very purpose. Apple knew people would use these while working out which is why they made the materials super durable for drops and overall wear and tear. The only time I need to adjust how they are on my head is on the decline/flat bench press. Running with them and biking with them is ok. I’ve used these everyday since I’ve bought them. Worth every penny. I’ve done a ton of review comparisons especially with the Sony XM4 and XM5. These are STILL the superior headphones considering all the activities you can do with them.

The AirPods Max has completely blown me away with its exceptional sound quality, luxurious comfort, and impressive features. As an audiophile, I have always sought out the best audio experience, and these premium over-ear headphones have exceeded my expectations on every front. Let's start with the most crucial aspect: sound quality. The AirPods Max delivers a truly immersive listening experience. The custom-designed dynamic drivers produce a remarkable range of audio, from deep, resonant bass to crisp, clear highs. The spatial audio technology transports you into a three-dimensional soundscape, making you feel like you're in the middle of the music or movie you're enjoying. No detail is missed, and every note is reproduced with utmost precision, providing a truly lifelike audio experience. Comfort is key when it comes to headphones, and the AirPods Max nails it perfectly. The innovative design combines a stainless-steel headband with acoustically engineered memory foam ear cushions, creating a perfect balance of comfort and durability. Even during extended listening sessions, I never experienced any discomfort or fatigue. The headphones distribute weight evenly, allowing for a snug fit without any pressure points. They truly redefine what comfortable audio immersion should feel like. The AirPods Max features an array of intelligent features tailored to enhance the user experience. Active Noise Cancellation blocks out external sounds flawlessly, creating a serene auditory environment, perfect for focusing on your favorite music or immersing yourself in a captivating movie. The Transparency mode effortlessly lets in ambient sounds, offering a seamless transition between being in your own world and staying aware of your surroundings. The integration of the Apple H1 chip ensures an effortless setup and seamless connection with all your Apple devices. Pairing the AirPods Max is a breeze, and once connected, they automatically switch between your devices. With the spatial audio feature, the headphones can detect the position of your head, providing an immersive, theater-like experience when watching movies or shows on your iPhone, iPad, or Apple TV. The AirPods Max also excels in its call quality. The beamforming microphones and advanced noise reduction technology result in crystal-clear conversations, even in noisy environments. The ability to quickly and seamlessly switch between music and calls further adds to the convenience of these headphones. Apple's attention to detail is evident in the build quality and design of the AirPods Max. The premium materials and sleek, minimalist aesthetics exude luxury. The iconic Apple design language is seamlessly blended with practical functionality, further enhancing the overall user experience. Battery life is impressive, offering up to 20 hours of listening time on a single charge. Additionally, the Smart Case provides a visually appealing protective solution while also putting the headphones in an ultra-low-power state, preserving battery life when not in use. In summary, the AirPods Max is an audio masterpiece, delivering an unparalleled listening experience alongside luxurious comfort, intelligent features, and exceptional build quality. These headphones showcase Apple's dedication to bringing excellence to every aspect of their products. If you're a music enthusiast or someone who appreciates top-tier audio quality, the AirPods Max is an investment worth making.

Very premium feeling and sounding headphones. Great bass and sound. Best paired with iPhone to get the full range of features such as noise cancellation. Very well designed and premium design. Highly recommend.

These headphones are amazing, great quality and great team at bestbuy. they helped me out choose the color, they had a lot of choices and they explained the payment plan with me so well. This is my second apple purchase I buy at bestbuy and I love how their prices are lower than the actual store.

Battery life is great however you should keep them in the case from reconnecting to your phone etc. they are slightly on the heavy side and would not recommend for running or anything where you must be moving around much. Perfect for studying.

LOVE these so much. They are way better than my AirPod Pros. Sound and battery is great.

Good noise cancellation, easy to use and I love it

Awesome great sound and noise canceling helps my daughter so much with her anxiety

I am in love with these headphones. I hate air pods the don't stay in my ears because of my helix and daith piercings. These headphones are life changing. I can tune my kids out completely.