Customer Ratings & Reviews

bought these to work out and I loved them excellent quality of sound and comfort

Great product! And great customer service at Best Buy.

I have been looking for good quality noise cancelling headphones to help me manage my hypersensitivities to sound. These have really good specs that help: noise cancelling function, transparency mode (that modulates sudden loud noises and mutes them down for you, even if you had noise cancelling turned off), a really good microphone for calls etc, and an incredibly durable frame with replaceable parts. The biggest downside I have found is that condensation builds inside of the headset very quickly. The headphones are not water resistant in any way, so this is troublesome if you have to wear for any length of time. If you remove the ear pad, the condensation looks like shiny black things around the components. The first time I saw it, I thought it may be some kind of adhesive. The common "fixes" found online are to avoid temperature disparities to prevent the metal casing from being a different temperature than the environment, don't use in humid places, and to let them dry out often. This basically means no one in any location can use them. Anywhere. Or wear them for anything more than 15-20 minutes at a go. I live in Alaska. Even used only inside, there are huge temperature differences that create condensation. The environment here is very dry, so that isn't a factor. Also, if you have a warm noggin, it'll condense. This is the biggest problem these headphones seem to have and I sincerely hope Apple makes them at least water resistant in the future because the build itself otherwise is a solid 10/10. The sound is also reaaaaally good for even those who are a bit more into how music sounds, let alone the average person's music needs. ALSO: these were purchased open-box from Best Buy. The condition was exactly as marked on the box. But they did have someone else paired to them (In their iCloud) and it wasn't removed prior to my purchasing them. I had to look up how to remove them from someone's account before I could pair them to my own setup. I'd recommend Best Buy look at that for other open-box resold items but beyond that, the experience and cost was great.

As an enthusiast of high-quality audio experiences, I recently had the opportunity to immerse myself in the world of Apple's AirPods Max. These headphones are a testament to Apple's commitment to superior sound quality, design excellence, and user-friendly features. Firstly, the sound quality is nothing short of remarkable. The AirPods Max deliver a rich, balanced audio experience, with deep bass, clear mids, and crisp highs. The Active Noise Cancellation feature is a game-changer, effectively blocking external noise, allowing me to fully engage with my music or podcasts. The Transparency mode is equally impressive, seamlessly blending ambient sounds, which is particularly useful in outdoor or public settings. The design and build quality of the AirPods Max are exemplary. The headphones boast a sleek, modern look with a robust build that speaks to their premium nature. The use of high-quality materials like aluminum and stainless steel, combined with the soft, breathable mesh of the headband, ensures both durability and comfort. Even during extended use, I found them to be exceptionally comfortable, thanks to the memory foam ear cushions.

Great sound and very comfortable to wear for hours

Excellent quality and durability. Very comfortable and versatile as well. Highly recommend!

Great sound quality. Super comfortable. Fits great, even on big heads. A+ purchase

The Apple headset has clear sound, strong bass, and very comfortable fit. The noise cancellation works really well, and the battery lasts long enough for daily use. A little pricey, but worth it for the quality.

As a technology expert, I'm impressed by the Apple AirPods Max, which stand out in the high-end headphone market. Their unique design combines anodized aluminum ear cups with a stainless steel headband, ensuring durability and comfort. The memory foam ear cushions enhance sound isolation, contributing to the headphones' superb sound quality. They deliver a balanced audio experience with deep bass and crisp highs, and the spatial audio with dynamic head tracking is particularly immersive.Seamless integration with Apple's ecosystem, facilitated by the H1 chip, makes connecting to devices effortless. The battery life is solid, offering up to 20 hours of use, and the controversial Smart Case helps conserve battery when not in use. The Digital Crown control is intuitive, allowing easy adjustment of volume and track control. While the price is on the higher end, the blend of exceptional sound quality, build, and seamless integration with Apple devices justifies the cost for those deeply embedded in the Apple ecosystem. In summary, the AirPods Max are a luxurious, well-crafted choice for those seeking premium wireless headphones, especially appealing to Apple users.

Good at canceling the sound and comfortable enough to wear all day.

They are great. The noise cancelling works great! Best investment I have made I use them when doing homework or at the gym

Bought these for my wife. She loves them! She uses them all the time doing yard work and exercising.

Overall great sound quality- however they are super heavy so they are not ideal for long-time use. I am a student so I study for many hours and my neck would hurt a lot after 2-3 hours

Love it amazingly comfortable, stylish, and quality of the sounds.

Very good but don't lose your cushiom unable to replace.

Fantastic headset. Very comfortable. The sub-base on these headphones are AMAZING. These are far superior to the Sony XM4’s and are defiantly worth the price.

Purchased this product for my wife upgrading from some older style headphones.. and I must say we were VERY impressed. First the overall comfort - it is light weight and comfortable to wear for hours on end. Great battery life and overall the color just pops which makes this a very modern attractive product. Lastly the music output/quality is amazing compared to other brand on the market. The price is a bit much but well worth the purchase especially while on sale. 10/10 would recommend.

Great quality, comfortable, only reason it’s not getting 5 stars is because of the carrying case.

I bought this for my daughter as a gift and she absolutely loves them. She has the pink pair and I’ve tried them. They are easy to collect to your phone, the sound is top notch and they do have noise cancellation. They do cost a pretty penny bjj in bit appears to be worth it for the top tier products. I would recommend.

Perfect for ever commute. Perfectly balanced and very comfortable