Customer Ratings & Reviews

The initial experience with placing these headphones on my ears was astounding.... Never heard anything like it... Great Headphones and I must say the only concern is that the volume isn't as loud as I would have expected on $500 headphones but the quality is unmatched...

Very nice apple quality over the head headphones. Sounds quality is good but the noise canceling and the speed of the Bluetooth connection is the best features. Also very comfortable for both music enjoyment or working out in.

Amazing sound Best Buy has stepped up there game when it comes to store pick up love the sound the battery life love it

Great product but expensive, won’t be disappointed. Extremely comfortable compared to any other headphones. Can wear them for several hours without my ears hurting. I also like that you can turn on and off the noise canceling pretty easily.

The quality is unmatched! Apple delivers as expected. I also love the color.

Let me start by saying these AirPodsMax headphones sound amazing and they are SO comfortable. On their technical and design merits I would give them a 5. My 4-star rating is because Best Buy shipped me a pair of Open Box (like new) headphones that were still paired to someone else’s iPhone. When I tried to pair them to mine, I got a notice that said the location would be visible to the person with the previously paired AppleID. (Strangely, the exact same thing happened when I bought a refurbished “like new” set from Amazon.) Since there’s no way a mere mortal can impair them, the only thing to do is return them. I would’ve given Best Buy 3-stars for this, but the customer service team at the Melbourne, FL store handles it perfectly. They found another open box set and sold it to me for the same price, even though the listed price was now a bit higher. Other than driving across town and waiting an extra week, Best Buy made me a happy customer. I look forward to giving the next pair a 5-star review.

Very comfortable with long use. Very clear sound and amazing noise reduction.

My daughter love it she love the sound and the bass and comfortable on her ears

Absolutely love them. Work wonderful with the noice cancellation when I wanna take a break away from my fam and ignore them lol. And the battery last for quite a long time, fell asleep with them on at night and woke up to music still playing.

Clear, dynamic sound. Lives up to the hype. The battery range is impresssive and capable of providing entertainment for a long flight.

They are pricey but most stores have open box ones that you can get a pair for a great price. I normally don't like Apple products but these have the best sound by far of any headphones I've tried. They are very comfy on my big ears and the build quality is secund to none

Bought these as a gift for my sister. Tried them out and was blown away by the cancellation. They are also extremely comfortable. Personally I prefer the airpods pros but if youre okay with over ears these sound i would reccomend them.

I got these headpones to wear for my job which requires lots of team meetings, meaning I wear them 6-10 hours of the day almsot every day. No fatigue at all. Great sound quality and amazingly comfortable.

Excellent build quality. Very comfortable despite being fairly heavy. I can wear these headphones for many hours without discomfort. Sound great, deep clean bass. Great noise reduction. I would buy them again. I love that they automatically switch to whichever Apple device I am using.

Sound quality is great. The Isolation feature is very nice. I can only read lips. They have weight to them but the good quality is quite noticeable. The green looks very nice. The price is a bit unreasonable.. but you’re paying for a brand that delivers quality

Love these headphones. As an Apple person, these work so will with my devices and sound incredible. The ANC is incredible and fell great on my head

Obsessed!! The quality is amazing (noise cancelling & transparency mode are legit) - love how easily they connect w my other apple products

It was a Gift for my mother. She enjoyed the noise flight on the flight, the ability to switch between her apple products with ease, long lasting battery and amazing sound range to enjoy her movies and music.

Got for my daughter , she is overwhelmed and is using them non stop ! Great quality , sound is magnificent and great battery life !

Fantastic, the best headphones I've bought in all time, I recommend it 1000%, they are very comfortable and of the highest quality, thanks Best Buy for making it much easier for me to get to it.❤️❤️❤️