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Customer Ratings & Reviews

Model:
MGYL3AM/A
SKU:
10436253
Your price for this item is $499.00

Customer reviews

Rating 4.7 out of 5 stars with 17852 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 17,852 reviews
  • Rated 2 out of 5 stars

    Good sound quality but heavy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones are way to heavy. I would not recommend

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Incredible Sound Quality - But Pricey!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the AirPods Max for a few months, and they truly live up to the hype in terms of audio quality. The sound is crystal clear, with deep bass, balanced mids, and rich highs. It makes a huge difference whether I’m listening to music, watching movies, or taking calls. The active noise cancellation is excellent – it blocks out almost all ambient noise, even in busy environments, and the Transparency Mode is super handy for when I need to hear what’s happening around me without taking the headphones off. The build quality is fantastic. They feel sturdy and premium, with memory foam ear cushions that are incredibly comfortable even for extended use. The stainless steel frame adds a touch of luxury, and although the headphones are heavier than most, I find the headband’s design helps distribute the weight nicely. The only downside? The price. They’re one of the most expensive headphones on the market, and while the sound and build quality are amazing, the high price may be hard to justify for everyone. Also, the case isn’t as practical as I’d hoped for, as it doesn’t offer much protection. If you’re looking for a pair of high-end headphones and are willing to splurge for premium sound and style, the AirPods Max won’t disappoint. They’re a treat for audiophiles, but casual listeners might find more budget-friendly options that still offer great quality.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Head Phones

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With no disrespect, they suck. Decided to finally use and can not charge them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Big money. Big sound. Big problems.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought May 29, 2023. Most expensive phones on the market. The absolute best sound. Until they stopped working August 1, 2023. Let's see how good Best Buy and the 1 year Apple manufacturers warranty treats me and I'll update later.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Premium Sound and Noise Cancellation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the AirPods Max, and they truly live up to Apple’s “premium” label. Highlights: • Noise Cancellation: Among the best I’ve experienced. They block out background noise whether I’m working, traveling, or just relaxing. • Transparency Mode: Feels natural and makes it easy to have a quick conversation without removing the headphones. • Sound Quality: Outstanding. The clarity, depth, and balance across bass, mids, and highs make music, movies, and calls immersive. Spatial Audio is a standout feature, especially when watching shows or listening to live recordings. • Comfort & Build: The knit mesh headband and memory foam ear cushions are comfortable, even for longer sessions. They do feel heavier than most headphones, but the weight is well distributed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Opinion

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Max deliver premium sound quality, industry-leading noise cancellation, and seamless integration with Apple’s ecosystem, making them a standout choice for audiophiles and Apple enthusiasts. With a sleek design, durable build, and comfortable fit, they provide an immersive listening experience enhanced by features like Spatial Audio and Transparency mode. While their high price and slightly heavy weight might deter some, the overall performance and Apple-centric features justify the investment for those seeking top-tier wireless headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unapologetically Apple

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are fantastic headphones. I read and watched a lot of videos about these, before finally deciding to get them. People complain about stuff like the design of the case, lack of power down button, weight, battery life, price, etc. Personally, I think people who complain about these just want to complain. These are beautifully designed headsets with superb audio quality. Battery life is beyond good. I haven’t even noticed any battery drainage due to absence of power down button. Connectivity and integration with other Apple products it’s pure magic and seamless. In summary, these are unapologetically Apple! They have the design, quality, and sure the price tag! Combine these with Best Buy’s great deal during the holidays (initially $479 and then down to $449 thanks to Best Buy’s price adjustment) and these were a no brainer for me. If you can get them on sale for $449, then it’s a fantastic purchase. Even at $479, they’re still a great buy consider they’re $549 almost ever where else!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super comfy. Sound quality is great. Even better if you tweak certain settings. Connects seamlessly across my apple products so that’s convenient. A little heavy but it doesn’t bother me. Worth the buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I Took The Plunge!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are worth the price! I was very pleasantly surprised with the sound quality and the overall build of the headphones. In my opinion they’re not as heavy as other reviewers said that they were and I found them to be very comfortable to wear for extended periods of time. I really like the fact that you can listen to them while they’re charging, major plus in my book. Prior to the AirPods Max I was using one of the Sony XM1000 models that doesn’t allow you to do so. These are definitely big headphones, so if you’re looking for something compact, these aren’t for you. Another cool feature is “Spatial Audio”. I cued up the final episode of “The Falcon and Winter Soldier” and was blown away! I was in the midst of the action! I’m not a person who has super high standards when it comes to cases for my headphones so I don’t mind the silly case Apple provides, nor do I care that they never truly turn off. The trade off you get is being able to charge your AirPods max for 5 minutes and get 1.5 hours of listening time. There are other gripes that I’ve seen reviewers have but I’m not going to die on any of those hills. These are a very nice pair of headphones and I’m glad I bought them.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Airpod Max

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned them, the noise cancellation goes crazy but no headphones are worth $500 and they slide off head very easily don't recommend

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Incredible headphones, wild price.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones on a whim thanks to PayPal Pay-In-4, since I was going to do a lot of air travel and heard these were the best noise canceling headphones available, while also having incredible audio quality. I can confirm that yes, the noise cancelling fades a loud aircraft engine to a low hum which gets drowned out by clean punchy bass and clear vocals. I’m not much of an audiophile, but even compared to my $150 Fidelio X2HRs, I can tell the difference in detail in well mastered songs. I’ve finally had that cool moment of noticing details in songs I’ve never heard before because my AirPods just couldn’t cut it. Even podcasts and videos have vastly improved vocal clarity which surprised me at first. Spatial audio is a cool technology Apple likes to promote, but it’s pointless to enable on TV shows available in stereo, and I’d rather watch movies on my TV or laptop, so I’ll have to wait until macOS Monterey and tvOS 15 to really try out the feature. From what I’ve sampled using my iPhone though, the technology works very well. The last feature I really love about these headphones is the under appreciated Transparency Mode. Thanks to the eight or so microphones lining these headphones plus Apple’s processors, it really sounds like you aren’t even wearing headphones when this mode is enabled. Pausing your audio or turning it down makes it entirely possible to have conversations without even taking off the headphones. Having a button to instantly toggle transparency and noise cancellation makes these headphones a perfect set to wear outside your home. They are comfortable too. I’ve never gotten a headache from long term use, which happens with most headphones I’ve tried, although if you wear glasses you may feel more pressure on the side of your head. I bought the cable to use these headphones wired since the Nintendo Switch doesn’t have Bluetooth, and while you have to turn the volume on the headphones all the way up (device and headphone volume is separate when wired), the quality was still excellent and noise cancelling and transparency still work and can still be toggled with the button. Battery life seems to be the advertised 20 hours and the weird sleep mode case thing is stupid and unprotective, and I can tell the aluminum cups will show scratches on the corners eventually since they knock together whenever I remove them from the case. Overall, highly recommend for Apple users if you can accept their quirks and inconveniences in certain situations

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth 500

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised of how okay they sound. Nothing amazing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome headphones

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my headphones! They have good sound quality and fit comfortably. I can carry them with me easily in their case. However, they can feel heavy when you wear them for long periods of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely fantastic headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely comfortable with great sound, these headphones have exceeded my expectations. They are highly intuitive, automatically connecting to my devices when I put them on. The sound isolation is great, and the active listening mode is pretty amazing. Great on-device controls make them easy to use. The microphone is virtually indistinguishable from my iPhone. And the battery life is excellent. I know it's a lot for a pair of headphones, but I use them all day—for work, watching movies, listening to audiobooks, and more—and I don't get headphone fatigue like I do with other devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cloud on your ears

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple AirPods Max in space gray look and feel amazing, fitting Apple's sleek style. The sound is top-notch, giving a rich, balanced experience with a cool spatial audio feature. Wearing them is like a cloud on your ears—super comfy with memory foam ear cups and a sturdy frame. The noise cancellation is awesome, shutting out the world. Plus, you can switch to Transparency mode when you need to hear what's around. Pairing with Apple devices is a breeze, and the controls, especially the Digital Crown, are easy to use. They last long too, so you won't have to charge them all the time. All in all, they're a stylish, top-quality choice for music lovers.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad customer service please I need my refund back.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Premium Sound and Comfort

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Apple AirPods Max (Lightning) in Sky Blue, and they are absolutely amazing. The sound quality is rich, clear, and well balanced, with deep bass and excellent detail. Active Noise Cancellation works exceptionally well, making them perfect for travel or focused listening, while Transparency Mode sounds very natural. The build quality feels premium, and the Sky Blue color looks stylish and unique. They are comfortable to wear even for long listening sessions, and the controls are simple and intuitive. Pairing with Apple devices is seamless, and switching between devices is effortless. Battery life is solid and lasts through long use without any issues. Overall, these are top-tier headphones with outstanding sound and design. If you’re in the Apple ecosystem and want premium over-ear headphones, AirPods Max are a great choice. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stunning Design and Superior Sound Quality!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t be more thrilled with my Apple AirPods Max, especially in the gorgeous pink color. The moment I saw them, I was captivated by how vibrant and elegant they look—it’s honestly the most beautiful shade of pink I’ve ever seen on a tech product. But these headphones aren’t just about looks; the sound reduction is phenomenal. When I’m at the gym, I can completely zone out and focus on my workout because they block out all external noise—no more distractions from other people or the gym’s background music. Another thing I love is how quickly they charge and how long the battery lasts. Even with regular use, I don’t find myself constantly needing to recharge them, which is a huge plus. If I had to make one suggestion, it would be to invest in silicone covers. These can protect the AirPods Max from scratches and prevent sweat from damaging them during intense workouts. But honestly, that’s just a small addition to an otherwise perfect product. This has been one of my favorite purchases, and I highly recommend them to anyone looking for both style and top-tier performance!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had these for a while now and they easily to everything I have. Even my windows computer. The sound quality is amazing and durability isn’t terrible. They were harder to scratch than expected. They are even very comfortable especially considering their weight. They very rarely go dead on me. I charge them once a week and use them 2-4 hours a day if not more. The only problem I have had with them is that the sound quality on non apple products in my experience has been terrible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound and noise cancellation

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple AirPods Max stands out as a premium over-ear headphone offering exceptional sound quality, a luxurious build, and advanced features. With a sleek stainless steel frame, memory foam ear cushions, and a breathable mesh canopy, they provide both style and comfort, though they are slightly heavier than competitors. The sound performance is outstanding, delivering deep bass, clear mids, and crisp highs, while features like Active Noise Cancellation and Transparency Mode ensure an immersive and versatile listening experience. The addition of spatial audio with dynamic head tracking further enhances the soundstage, making them ideal for both music and movies. While the price is steep, the AirPods Max delivers an impressive blend of design, functionality, and audio performance.

    I would recommend this to a friend