Customer Ratings & Reviews

I love my AirPods Max. I wear glasses and was afraid that they might put too much pressure on my ears and that they would hurt. But that's not the case. They are a little heavy but I don't seem to notice that much while I'm wearing them during my Zoom calls and if I'm listening to music. I love the noise canceling. I also got them at a good price being they were on sale and I am a Best Buy member. I also love the color Green.

I’ve been using the AirPods Max for a few months now, and I’m genuinely impressed. The sound quality is exceptional – crisp highs, deep bass, and a wide soundstage that makes music feel immersive. The noise cancellation is among the best I’ve experienced, and the transparency mode is incredibly natural and useful. What really surprised me was the comfort. Even after long listening sessions, they don’t feel heavy or tight. The build quality is solid and luxurious, with premium materials that feel like they’ll last a long time. The integration with Apple devices is seamless – switching between my iPhone, iPad, and Mac is instant. The Spatial Audio feature adds a whole new dimension when watching movies. Yes, they’re pricey, but if you’re serious about audio and want top-tier performance with elegant design, the AirPods Max are totally worth it.

The Apple AirPods Max in space gray look and feel amazing, fitting Apple's sleek style. The sound is top-notch, giving a rich, balanced experience with a cool spatial audio feature. Wearing them is like a cloud on your ears—super comfy with memory foam ear cups and a sturdy frame. The noise cancellation is awesome, shutting out the world. Plus, you can switch to Transparency mode when you need to hear what's around. Pairing with Apple devices is a breeze, and the controls, especially the Digital Crown, are easy to use. They last long too, so you won't have to charge them all the time. All in all, they're a stylish, top-quality choice for music lovers.

Extremely comfortable with great sound, these headphones have exceeded my expectations. They are highly intuitive, automatically connecting to my devices when I put them on. The sound isolation is great, and the active listening mode is pretty amazing. Great on-device controls make them easy to use. The microphone is virtually indistinguishable from my iPhone. And the battery life is excellent. I know it's a lot for a pair of headphones, but I use them all day—for work, watching movies, listening to audiobooks, and more—and I don't get headphone fatigue like I do with other devices.

I guess the saying “You get what you pay for” still holds true. The sticker shock on these headphones is real, and still to this day I wince at thinking about how much money I spent on them…but then again, they are the, or one of the, best headphones I have ever owned. The crisp, accurate, crystal clear highs and punchy, booming, but not drowned out, bass of these headphones is definitely a thing of beauty. They are very comfortable, with the caveat being they can be a bit hot on the ears on warmer days, and the headband works amazingly well with no hot spots so your head won’t be sore if you wear them for a long time. Battery easily last all day for me, often multiple days if I am not using them endlessly, and of course they work seamlessly with all Apple devices. You will find yourself rediscovering songs you thought you knew but actually never heard the full range of sound, with these headphones.

Overall the most comfortable and lightest over the head headphones out there. They hold an amazing charge and the voice recognition is amazing. Compatibility and pairing are the easiest which makes this product that much more amazing.

Bad customer service please I need my refund back.

I love my headphones! They have good sound quality and fit comfortably. I can carry them with me easily in their case. However, they can feel heavy when you wear them for long periods of time.

I upgraded to Max after losing my 5th pair of AirPods. Obviously it's a lot heavier but the sound quality and battery life makes up for it. I primarily use these while I work-- phone call quality is great. Also works great for outdoor winter runs but I expect my ears to overheat during the summer months.

Apple’s over-ear headphones deliver exceptional sound with deep bass, crisp highs, and effective Active Noise Cancellation. They’re comfortable for long wear, offer seamless integration with Apple devices, and have impressive battery life. With premium design and smart features, they provide a top-tier audio experience for any user.

The price tag almost stopped me. It just seemed absurd but I decided to try them and see. I use my Air Pod at work all day, every day and I hated my Pros. My AirPods Max are basically a part of my body now. I only take them off to sleep. They fit my head perfectly unlike the pros that never fit in my ears. They don't hurt at all and don't fall off. I can put them on as soon as I wake up and wear them until I go to sleep- 15 hrs avg- and never get a low battery warning. And I actually get to use the transparency and noise cancellation, which is amazing btw, unlike the Pros since I could only wear one at a time to make the battery last a full work day. And the BT connecting is SO much better too! I can go back and forth between my phone and iPad and it always switches correctly. I LOVE THEM!!

Obviously there will be other headphones with WAY better sound quality, but I think what makes these shine is not only their decent sound quality, but just simple, ease of use. You put them on, instantly connects to phone, computer, and sometimes even my non-Apple work laptop. You take em off, pauses the content, put them on, resumes. Noise cancels, voice enhances. Simple. Easy. Perfect for work. Also, battery quality is exceptional. I think I charge them for an hour at most, last the entire day.

Found best price at Best Buy for these. The noise canceling and transparency mode is amazing! The sound quality and spatial audio are the best sound experience I’ve ever had. They are heavy but great quality and you get used to it. The cover is lackluster, really only prevents scratches when in a backpack.

The AirPods have truly transformed my listening experience. The wireless design offers unparalleled convenience, and the sound quality is exceptional. The seamless connection with Apple devices is a game-changer, making every interaction hassle-free. The battery life is impressive, providing hours of uninterrupted music enjoyment. Whether I'm on a call or immersed in my favorite tunes, the comfort and reliability of AirPods make them a top-tier choice. In the realm of wireless earbuds, Apple has once again set the standard with these remarkable AirPods.

You may want to hate this product... but it's actually good. The GREAT: - Noise cancelling is excellent. - Transparent Mode - makes you hear better - Connectivity - amazing (paired with an iPhone or Mac, expect full 60 foot range). - Microphones - AMAZING. Works amazingly in extremely loud environments. - Battery life - 20 hours of continues playback (confirmed). - Sound Quality - really good. Although I've heard better, the competition is $$$ hundreds more to come close to the quality of these. The not so great - - Weight, these are heavy headphones. - Compression, they will compress your head and may become less comfortable for long durations. - Headphone purse - The case/purse they come with is a little annoying and poorly designed. - Size - these are not small/light headphones. - Loudness - They get plenty loud enough to hear, but could get louder. Bypasses in the iOS/Mac OS settings can be enacted if you know how.

I couldn’t be more thrilled with my Apple AirPods Max, especially in the gorgeous pink color. The moment I saw them, I was captivated by how vibrant and elegant they look—it’s honestly the most beautiful shade of pink I’ve ever seen on a tech product. But these headphones aren’t just about looks; the sound reduction is phenomenal. When I’m at the gym, I can completely zone out and focus on my workout because they block out all external noise—no more distractions from other people or the gym’s background music. Another thing I love is how quickly they charge and how long the battery lasts. Even with regular use, I don’t find myself constantly needing to recharge them, which is a huge plus. If I had to make one suggestion, it would be to invest in silicone covers. These can protect the AirPods Max from scratches and prevent sweat from damaging them during intense workouts. But honestly, that’s just a small addition to an otherwise perfect product. This has been one of my favorite purchases, and I highly recommend them to anyone looking for both style and top-tier performance!

These are the best listening headphones you can get. The are NOT good for mixing or any professional type of work as the dynamic eq affects the sound, but for leisure, these make everything sound just a bit better. sound stage is incredibly wide. And the noise cancelation works as good or better than any other headphones I’ve used. As a musician the transparency mode is perfect for practicing along with recordings. They are quite stylish as well. They always connect perfectly and switch between my devices without any hesitation.

High quality material and sound married together and the Airpods Max is born!!! Super elegant, iconic, sleek, head-turner headphones. Love the auto connect, auto sleep, true noise cancelling/transparency function and very comfortable headband and ear cups. Truly amazing Spatial Audio!!!

Con: they are heavy! They hurt my right temple after wearing for only an hour. The ear muffs are very comfy but not enough to make up for the pressure from the weight of the headphones. It is worse when I am wearing glasses or a baseball cap. Pros: they are fantastic headphones with outstanding noise cancellation. The transparency feature is perfect for when you are talking on the phone or want to hear what is going on in your immediate surroundings while still canceling other noise. I love the buttons, they are easy to use and that I would say is a feature that stands out from other headphones that either do not have buttons or they are not for enough functions. Siri compatibility was important to me so I could answer messages, call someone, etc. all handsfree.

I recently decided to treat myself to a pair of AirPods Max, and I couldn't be happier with my purchase experience on the Best Buy website. From start to finish, everything about this transaction was seamless and enjoyable. Firstly, I must commend Best Buy for their user-friendly website interface. Browsing through their selection of products, including the AirPods Max, was a breeze. The layout was intuitive, and finding what I needed was quick and easy. Once I selected the AirPods Max, the checkout process was smooth and efficient. Best Buy offers multiple payment options, which is always convenient. I appreciated the secure payment gateway, which provided peace of mind during the transaction. The shipping and delivery of my AirPods Max were impressively fast. Despite my initial expectations for a longer wait time, the package arrived at my doorstep well before the estimated delivery date. Best Buy's commitment to timely shipping deserves applause. As for the product itself, the AirPods Max have exceeded my expectations. The sound quality is outstanding, delivering crisp highs and deep, rich bass. The active noise cancellation feature is a game-changer, allowing me to immerse myself fully in my music or podcasts without any distractions. The build quality of the AirPods Max is exceptional. They feel sturdy yet comfortable to wear for extended periods. The design is sleek and modern, and the various color options allowed me to choose a pair that suits my style perfectly. Overall, I am thoroughly impressed with my experience purchasing AirPods Max from the Best Buy website. From the ease of navigation to the speedy delivery and exceptional product quality, every aspect of this transaction has been top-notch. I would highly recommend Best Buy to anyone looking for a hassle-free shopping experience and premium products like the AirPods.