Customer Ratings & Reviews

Got these for my 13yr daughter who has social difficulties and her ears are too small for normal pods... They are great, and I am thinking of getting a pair for myself. Great charge and sound!

Good item loud at first but after awhile it loses it sound

Quality headphones. These sound great and are super comfortable. The color really pops. Love them!

These headphones are soft on your ears.. and are super comfortable. The noise cancellation is pretty good, better that the beats I had.

Noise canceling and heavy duty this was the perfect gift for my son!! Definitely recommend!

Got these as a birthday gift! Tried them on in store and fell in love with the fit, how comfy they are and overall sound quality. Plus, they make me look and feel cool!

The sound quality? Ridiculously clean. The noise cancellation? Like slipping into your own private world. And that spatial audio? Feels like the music is moving through you. It's not just listening — it's an experience.

I plan to return. The AirPod Max headphones have a good (not excellent, but good) sound quality. I like that they connect right out of the box without much effort. But these are heavy and thet seem to have been designed testing with mostly men. If I have my hair pulled back and bend over, the headphones fall right off my head and ears. They’re too heavy. Another dislike, I really hate the case. At this price point, how is a decent case that covers the whole headphone not included? All of that aside, the weight of the headphone and sliding off my head when picking something up make these a return.

I’m still giving these 5 stars because, as far as headphones go, they really are excellent. Awesome sound quality. Balanced and distinct highs and lows. Incredible noise cancelling and transparency modes. As far as I’m concerned, these headphones are wonderful when it comes to sound. Along with that, you’ve got the seamless integration with the Apple ecosystem, and they pair like any other Bluetooth headphones. The build quality of these headphones as well is that incredible, precise, and premium Apple quality. Having these one for hours at a time is also fine because of how comfortable they are. The battery life is also really good. What I’ve just listed are only the pros, but these headphones aren’t flawless. I would consider these headphones to have two major disadvantages compared to other headphones. The biggest one for me personally is no power button. You simply cannot turn these off. No button, nothing on the phone. Nothing. How they’ve got around this is the case, which evidently is my second biggest con. The “case” that comes with these is laughably goofy. Not sure if it even qualifies as a case. It just covers the earcups and that’s it. The mesh headband (which I like) is completely exposed, so if you’ve got this in a backpack or whatever you’ve got to be mindful of what else is in with it. So how does the case fix the “there’s no power button” problem. Well, when you put these back in the case, the headphones go into an ultra low power mode. I will say that it’s honestly pretty impressive. I didn’t use my headphones for a few months after traveling and when I went to put them on recently I was expecting them to be completely dead, but they still had 1% power left. Not much, but very impressive considering they were idle for roughly two months. So if you use these regularly, put them in the case and you’ll be fine. However, if you put them down for a bit and don’t use them, they still use power. It’s only in the case they go into ultra low power mode. It’s more of an annoyance that ultimately doesn’t effect the main purpose of these, but it’s annoying enough that I feel like it’s gotta be mentioned. Overall, I would still recommend these and still think they are excellent headphones despite the two small flaws I mentioned, mainly because they don’t necessarily affect the sound quality.

Love them for working out, sound is loud and has bass

These headphones sound amazing and integrate flawlessly into my windows PC’s and my partial apple ecosystem. They connect fast and intuitively, and have an impressive battery life.

These new Apple headphones sound amazing and the battery life is too - about 20 hrs. Noise cancellation is amazing - very effective for plane trips. Apple hit a home run with this new product. No surprise there!!

Headphones were well structured with their bios cancelling being controllable. It was also comfortable and stable when I went on runs or was on the bench in the gym

I shop exclusively at Best Buy for most of my electronics ~ can't imagine anyone else having the same knowledgeable, friendly, helpful, informative representatives anywhere! What I like most is that they actually answer your question and they don't pressure you to purchase the most expensive option available.

Build quality is uniquely different from the rest. Tops in sound clarity, transparency and ANC modes. The seamless connectivity with the Apple ecosystem is brilliant. That said, a better protective case is much desirable.

Work great the sound cancellation is amazing. Easy to clean

I am writing a Review for an LG TV that I bought with Juan Alvarez, at the Riverside CA location on Tyler Street. He is the sole reason why I left with an LG TV 77’. He went above and beyond his status quo to ensure my full consumer satisfaction. To say he did exceptional is an understatement. His LG knowledge, attitude, and charisma is next level, and Best Buy is lucky to have such a capable employee there. To experience such a phenomenal consumer experience is refreshing. I never leave reviews but this time I just had to share my experience. Thank you Juan Alvarez!

These are premium headphones you are paying for, and sound amazing. The built quality is great. The only thing I did not like as much was the case but ill be buying one. Otherwise to me, these headphones are worth it.

Absolutely love my AirPods Max! The sound quality is crystal clear, the noise cancellation blocks out everything, and they’re so comfortable to wear for hours. The build feels super premium and the battery lasts way longer than I expected. Worth every penny!

Really enjoy these headphones, If you’re like me and use them for the gym I highly suggest getting a silicone case for them just to make it easier to clean. Other than that it has really great sound quality and I love the Noise cancellation feature!