Customer Ratings & Reviews

Excellent set of headphones. Unfortunately they don’t have the ability to hear lossless audio, otherwise they’d be a 5 star rating.

I waved between the AirPods Max, and the flagship headphones from Sony and Bose. Even though they were considerably ore expensive, I bought the AirPods (on sale) thinking I was also investing in Apple engineering and customer service. For the first few months, I was very happy with them - they look good, they're very well engineered, and they sound fantastic. However, after a few months, the battery would start to drain very quickly and they would be dead by the next morning, even in their case. And not only that, but on a full charge, they were only lasting about eight to ten hours, instead of the 20 the specs promise. This began a torturous ordeal with Apple Support, which included a trip to the Apple Store, at least a half dozen phone calls, a few online chats, and shipping them to the Apple repair depot THREE TIMES. They still have this problem. After awhile, the Apple support person assigned to my case just stopped answering my messages. I am very disappointed in Apple's support...

Great sound and great sound cancelling all in one.

It sounds amazing. Quality sound is way better than my Bose

Good so far. Needs to be better at noise cancellation

Good overall, although I’d personally rather use AirPod pros to workout with. I feel if it’s $50-100 cheaper it would be a greater value.

Solid, but still worth it over the normal airpods dispite price

Only downside is the price, try go get it on sale or refurbished closer to $400.

Love them best headphones on the market just not as loud as the beats

So nice, but they get hot on my ears after a while

Very comfortable and great sound with great features

My daughter love them. I don’t know much about them she don’t let me touch them

Great sound and unbelievable noise cancellation. Not as comfortable for long periods of use as id like, kinda heavy.

These are great, they are very comfortable and sounds great.

Great sound, weigh too much for me. Had to return. But when no, noise canceling on... amplify the sound around you like a hearing aid.....

Great pair or headphones for an avid apple user however the price is too high.

All the expectations on the quality of these headphones was pleasantly met. If you are looking for clear and balanced sound, seamless apple connectivity

Solid 4 they constantly say they’re at 1% when I charge them but I love how they cancel out noise

constantly stopping during workouts.. mid reps, theyll stop playing… some days, no issues and then theres days when it starts, it’ll do it the whole workout.. and then sometimes my noise cancelling will randomly turn off.

Big fan of Apple products n BB ! However, Apple products r expensive! Enjoying AirPods Max n don’t AirPods Pro much now !