Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Model:
MGYL3AM/A
SKU:
10551063
$529.90

Customer reviews

Rating 4.7 out of 5 stars with 17898 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 795 Showing 15,881-15,900 of 17,898 reviews
  • Rated 4 out of 5 stars

    Great set of headphones with a couple cons.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent set of headphones. Unfortunately they don’t have the ability to hear lossless audio, otherwise they’d be a 5 star rating.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great sound, but Apple's customer service is poor

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waved between the AirPods Max, and the flagship headphones from Sony and Bose. Even though they were considerably ore expensive, I bought the AirPods (on sale) thinking I was also investing in Apple engineering and customer service. For the first few months, I was very happy with them - they look good, they're very well engineered, and they sound fantastic. However, after a few months, the battery would start to drain very quickly and they would be dead by the next morning, even in their case. And not only that, but on a full charge, they were only lasting about eight to ten hours, instead of the 20 the specs promise. This began a torturous ordeal with Apple Support, which included a trip to the Apple Store, at least a half dozen phone calls, a few online chats, and shipping them to the Apple repair depot THREE TIMES. They still have this problem. After awhile, the Apple support person assigned to my case just stopped answering my messages. I am very disappointed in Apple's support...

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Maxphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and great sound cancelling all in one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sounds amazing. Quality sound is way better than my Bose

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Apple

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good so far. Needs to be better at noise cancellation

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ideal for the gym?

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good overall, although I’d personally rather use AirPod pros to workout with. I feel if it’s $50-100 cheaper it would be a greater value.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Apple back at it makeing good products

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid, but still worth it over the normal airpods dispite price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only downside is the price, try go get it on sale or refurbished closer to $400.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Apple

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them best headphones on the market just not as loud as the beats

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So nice, but they get hot on my ears after a while

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods max

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and great sound with great features

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter love them. I don’t know much about them she don’t let me touch them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and unbelievable noise cancellation. Not as comfortable for long periods of use as id like, kinda heavy.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    These are great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great, they are very comfortable and sounds great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Weigh too much.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, weigh too much for me. Had to return. But when no, noise canceling on... amplify the sound around you like a hearing aid.....

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great quality not the price

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pair or headphones for an avid apple user however the price is too high.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing headphones

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the expectations on the quality of these headphones was pleasantly met. If you are looking for clear and balanced sound, seamless apple connectivity

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    apple air pods max

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid 4 they constantly say they’re at 1% when I charge them but I love how they cancel out noise

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    50/50 in the gym

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    constantly stopping during workouts.. mid reps, theyll stop playing… some days, no issues and then theres days when it starts, it’ll do it the whole workout.. and then sometimes my noise cancelling will randomly turn off.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    AirPods Max r gr8 !

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big fan of Apple products n BB ! However, Apple products r expensive! Enjoying AirPods Max n don’t AirPods Pro much now !

    I would recommend this to a friend