Customer Ratings & Reviews

Over priced go with Bose or Sony these have nothing special about them Tim Cook lost his marbles

Good product with excellent battery life and style.

Really not worth! They move on your heard. Not really loud at all. I returned them after 3 days of having them

Great! Love the sound, the quality and the color!!

They have great sound, but too heavy and the battery drains fast. I love all things Apple, just not these.

The quality of the material used on this headphones are high quality. The noise cancelation and sound quality that has is amazing and the spatial audio is an extra premium feature that you get with them. The battery life is amazing even though they’re never off. The case is really detailed and comfortable to carry.

absolutely terrible service will never order from Best Buy again. I ordered my package as an early Christmas gift and it is now late January and I still have received absolutely nothing from them. They promised me they could refund or at the very least send a new package considering my last one wasn’t ever delivered, but they canceled it and then revoked their claim saying there’s absolutely nothing they can do if packages are not properly delivered/stolen so now I’m down $400 and was out of a Christmas gift

I like sound quality and comfort, but for the gym they fall off during most bench workouts, that is the only downside to these

After the first use i had to go to geek squad for repair due to it not charging …….

I bought these in Jan 2023, now in June 2024, they are completely unusable. These headphones are nearly $600. One morning they just completely stopped working. I tried all of the recommendations to get them reset, nothing worked. Spoke with apple customer service virtually, and they were unable to help. Went into the Genius Bar and they were once again unable to help. I had to send them out for repair, being told it was likely a battery issue. Nope. There are 3 separate hardware issues that render them unusable. It is $300 to get them fixed. That is OVER HALF the cost of the headphones. Why would I pour ANOTHER several hundred dollars into these headphones? They didn't even last two years. I will be purchasing a different pair of headphones from a brand other than Apple.

Very good sound and what not! However, it is very heavy and hurts my head after wearing them for an hour.

Overrated definitely not worth the price. You can find the same quality headphones for hundreds less.

Good noise canceling and audio but has a really poor battery life. for 500$ I would expect the battery to last longer then the 12 to 15 hours that I use it. Comfortable on the head and the turn off and on being a position rather then a button is quite smart but they don’t compact like Bose headphones so they are a little less space friendly.

This product is very expensive and to be honest it's more for the brand than the quality. It is too heavy.

They sound really good and the color is aesthetically pleasing but it’s a bit too heavy on my head

These are your average headphones with noise cancellations. Pros: They work Cons: Needs improvement. The Bose QC 35 II and AirPods Pro sound better than these headphones. I lack bass and the noise canceling is okay. Not worth $549.

They’re not with the price. I admit they are nice but definitely not worth the money.

They’re good quality headphones and sound But after a while it hurts my ears.

They look great, noise cancellation works great, good sound quality. Not what I expected for a 500$ pair of headphones. Too heavy, when I try to run they move so much.

People can hear what your listening to, so you cant really turn it up too loud.