Customer Ratings & Reviews

I bought these for the purpose of working out, but they were terrible. Sound quality was good, but barely better than a pair of headphones you would spend hundreds of dollars less on. While working out, they fell off my head every time I laid on a bench

Product is great, but the process to get them was not. They were on sale for $449.99 but only the space gray was in stock. In store employees and online agents told me to buy them anyway and do an even exchange when silver was in stock. When I went in later, they told me they would not be able to do this and I’d have to pay the difference in price since the sale changed from $449.99 to $479.99. I made sure with two employees in store before I even bought the space gray and then I made sure with two live/chat agents. I just bought the silver seperately and had to wait for the space gray to come in so I could return them. Essentially, there was no point of buying the space gray ones and it wasted my time and money and they sent me an exhausting loop that was of no help. 1 star for my experience with customer service/ buying from best buy. Other than that the headphones are great.

Great headphones, but not for the price. They are difficult to use for talking on the phone and on the heavy side. Working out on your back is difficult because they slide off from the weight.

The sound quality is great, the design is great, but the headphones have my ear sweating after twenty minutes.

With the premium price tag, consumers hope for an experience that will surprise them. This is just a decent pair of headphones, nothing more.

I am so disappointed ☹️ I purchased these for my granddaughter for her birthday. I see that the return policy has ended on February 5th. And it is now March 8 and they are starting to malfunction. The left side has static and comes in and out on the speaker and sometimes does not work at all. For these been as expensive as they are I should be able to come in and exchange them for a new pair that does work There is obviously an electrical error on these that I purchased it seems to be unfair that the return date is February 5 only a few days after she receive them and now all of a sudden they don’t work and it hasn’t even been over a month.

Sound qualitly ok expected a little more loudness and base boise cancellation onnoint tho

Pros: Apple device compatibility. easy switching between apple devices, good for indoor use cons: over priced, outdoor use is not that good. not good when driving car

Great sound!! Pretty color. But I had to return them because I couldn’t keep them on my head when I bent or turned my head around. They are too expensive not to be 100% satisfied. Boo hoo.

They are identical sounding to the air pod pro but double the price. I personally wouldn’t have bought them but it was what my kid wanted.

I wasn't expecting it to have white but a silver all through.

If I could give these 0 stars I would. Dre Beats Studio or Sony WXH (however they are) are wayyyy better. These are nothing but things to feed the ego. Music quality is less than Dre Beats and if you get these to workout they’re too big and chunky and they will constantly fall off your head. I’m Mexican I have a large head and these things still fell off or kept falling down. Waste of money you might as well just burn $500 with a lighter

Loved the headphones, great color selection. The price was just a bit much still super cute and comfy

Sounds good but cant wear for a long time. Also not super gym friendly

Wont auto connect and stay connected. Sometimes I will connect and then you can’t hear any audio. Had to return

Good sound quality but just overall too big for my liking.

I wanted to try these out because I’m a big Apple fan but these were absolutely horrible for the below reasons. 1. You can’t power them off so they are always on draining battery. 2. The case it comes with is a joke 3. I got barely 12 hours of play time before they were dead 4. They are extremely heavy compared to my Sony XM4s 5. Price point is way off for what this is and what’s on the market I will be returning and going back to my Sony XM4s

It came as stated “Open Box” condition: Excellent. There were no marks or scratches and it doesn’t seem used, it looks and feels brand new. Lightning cable and booklet were in the box as well. Happy with the purchase what a great discounted price, they sound Amazing!!

Poor product Customer Service…………………………………………………….

Everything is great, but it is heavy might hurting your neck if wearing it all day.